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What happens with "do not travel" advisories and multiple operators

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ianBR

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4 Jan 2015
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What happens where you have an advance ticket itinerary involving multiple train operators and only one has issued a do not travel instruction asking you to travel on a later day.

Is your ticket automatically valid under the conditions of carriage on the next day on the TOC that didn't issue the advisory without you having to take any action?

Or are you in the farcical world of being at the whim of whether a ticket inspector for that TOC wants to be a jobsworth and therefore potentially having to buy a new ticket for part of your journey?
 
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island

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You are not liable to prosecution etc. when travelling in accordance with the instructions/permission of an authorised person, which would include TOC websites or socials saying "your ticket is valid for tomorrow" etc.

It would be wise to carry proof of such instructions in case of dispute.
 

alistairlees

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Whilst island is correct, the sad fact of the matter is that scenarios like this have largely not occurred to the TOCs, which issue advice about acceptance for ‘their’ tickets (whatever ‘their’ means) without considering that there are other operators or how these things might be handled for travel by other operators. The whole pretence of separate operators is farcical really, and not in the customer’s interest - this becomes particularly apparent at times like this.
 
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