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Hello all, I'm trying to resolve an issue with Trainline (sorry, there was a TopCashback offer...) and Eurostar. I purchased a fully flexible Business Premier ticket from London to Paris, wanted to change it, so altered it through their website. They downgraded it to Standard Premier, but did...

Hello, As of next year, I will be working near St Pancras (approx 3/4 time) and near London Bridge (approx 1/4 time), and commuting to both from Sanderstead. Prior to the diversions associated with the reconstruction of London Bridge, a season directly to STP would have sufficed for both...

Hi there, Southern's mixingdeck will sell (and produce itineraries for) a season between Norbury and St Pancras routed to 'go via' East Croydon. NRE tells me that I need 2 tickets for this journey, so I presume a season isn't valid as this would only be one ticket? Would anyone be able to let me...

I wonder if anyone has some fare advice - I need to commute from Sanderstead (SNR) to Egham (EGH) on a daily basis. Once (maybe twice) a week, I will need zone 1 tube access. Currently, I buy an EGH to Z1-6 travel card and change trains at Clapham Junction (CLJ), but suspect there may be cheaper...

Hello all, I am very much appreciating the redevelopment of London Bridge station and am sure the service benefits upon completion will be excellent. I realise this work involves (and will involve) a lot of disruption. I was wondering if any arrangements have been made to compensate season...

Hi - am I right in thinking that if a sub-30 minute delay on one TOC causes me to miss a connection with a different TOC, producing an over-30 minute delay in reaching my final destination, I am entitled to claim delay-repay for this from the 1st TOC? If so, does anyone have any experience...

Hello all, Partner and I are considering relocating from South London to Manchester or Liverpool. Partners job would be in Liverpool, mine in Manchester. Just wondering what people's experiences of the Liverpool - Manchester commute were? Is the service reliable and as overcrowded as our...

Hello all, It seems the Delay Repay system is open to abuse from Season ticket holders (i.e., claims made for relevant delayed journeys that haven't actually been made). Is there any way for TOCs to verify that the claimant actually made he journey and is anyone aware of an cases where...