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Hello all, My wife had an upsetting experience on Southeastern yesterday and I was looking for advice. Travelling back from Canterbury West - Ashford International, her ticket (attached below) wouldn't work the barriers at Canterbury. The ticket was an Anytime Day Return bought via the...

Planning a trip to Shepherd's Bush and was looking to buy an off-peak day return (£32.90, Network Railcard, Any Permitted Route). Booking sites indicate the ticket includes a Maltese cross, but don't give what I expect would be the most direct route, from Kings Cross-St Pancras underground to...

From the Network Rail website: "A Memorandum of Understanding has been signed between the South Eastern Railway (SER) and the East Kent Railway (EKR), a heritage line, sharing redundant railway assets from the mainline railway, facilities and volunteer time – and working towards re-establishing...

This fare seems to be missing. Oddly enough, there are fares available from East Tilbury and Grays (the adjoining stations to Tilbury Town) to Southminster. The problem comes because I want to take a journey from Gillingham (Kent) or another station on the North Kent line, to Southminster...

Good afternoon all, If you make a journey with a combination of a season ticket and another ticket (e.g. an off-peak return), and there is a delay, can you claim delay repay for the entire journey (i.e. both tickets)? For reference, the journey was Tunbridge Wells - Canterbury West (involving...

Hi all, help appreciated for a triangular journey after a recent house move! I have a season ticket between Canterburys Stns and Ashford International. I'm looking to travel to Gillingham (Kent) straight from Ashford, then return that night to Canterbury. Looking at the individual journeys...

It used to be the case that tickets to Stansted Airport were accepted on coaches after the last train left (at least as recently as March according to this thread ) Is this still the case? I can't find anything on the Stansted Express website but it does say they're valid on the British...

Hello! Usual long-term lurker, first time poster. Thought I'd join up because I had a spot of bother with a staff member at the gate yesterday; nothing serious but I just wanted to check if he was right for the future. I'm often travelling between Ashford and Brussels (thankyou, lower tuition...