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    London North Eastern Railway (LNER) First Class service

    I enjoyed an excellent breakfast on the 10.03 from Kings Cross to York yesterday. Good to have a full breakfast service at this time going north. Still available after Newcastle too.
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    London North Eastern Railway (LNER) First Class service

    I’m booked on the 10.03 from Kings Cross (as far as York) tomorrow. Final day of All Line Rover. This is shown as signature menu. Does anyone know if they’ll be serving the full breakfast or is the menu only lunch?
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    Low speed derailment at Paignton - 16 January 2026

    Most of the local trains seem to be running through to Paignton now.
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    Zoom Meeting on Train

    There's a difference between chatting quietly on a train and dominating a carriage talking into a phone or computer for a long period of time. I try not to use my phone on trains but if I do I keep the call to a couple of minutes, talk quietly and towards the window. Many people seem oblivious...
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    Zoom Meeting on Train

    Unfortunately there's no quiet coach in GWR first class. I didn't ask him to end the meeting but he chose to do so on knowing that other passengers were being disturbed. I think it's a question of balance. I wouldn't object to a short phone call but I would to 75 minutes.
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    Zoom Meeting on Train

    Is it reasonable for someone to be part of a Zoom meeting on a train? Chap in GWR First Class today was in a meeting, oblivious to the rest of the coach who may have wanted reasonable quiet so we could work or enjoy the journey. Another passenger and I spoke to staff who said they couldn't say...
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    LNER Refund Dispute

    Digital ticket but definitely not scanned.
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    LNER Refund Dispute

    An update on this. A while after sending the complaint I received payment of the amount claimed from LNER. Today I received an email explaining that it had not been paid because, 'We can see you have claimed a delay repay for your ticket cost. Please note, the refund was rejected due to you...
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    Change to EMR First Class - what will it mean?

    Just biscuits, granola bars and croissants on EMR, London to Leicester yesterday and return today.
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    Eurocity Interlaken / Basel to Cologne

    Thanks for help. I'll look at the options.
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    Eurocity Interlaken / Basel to Cologne

    I can't see any direct trains from Basel to Bonn or Koblenz on De Bahn planner or Rail Europe. All show changes at Frankfurt or Cologne. We'd like to travel along the Rhine again if we can - and not too many changes. We're staying overnight in Cologne so not too worried about delays. Back to UK...
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    Eurocity Interlaken / Basel to Cologne

    Thanks. How disappointing.
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    Eurocity Interlaken / Basel to Cologne

    The last two years we've travelled from Interlaken to Cologne on EC trains along the Rhine. One year we changed at Basel into the EC train that starts at Interlaken, the other we had a break at Basel and changed into another EC to Cologne. I very much enjoyed the trundle along the line, rather...
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    LNER Refund Dispute

    Thanks to everyone for your advice which confirms that as I thought, there seems no valid reason to refuse the refund. My complaint letter is below. I'll let you know of the outcome. I was booked on the 11.03 Kings Cross to Leeds on 4th December with a first class advance ticket. There was...
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    LNER Refund Dispute

    The ticket wasn't scanned. It would seem to me that a more than two hour delay is a reasonable reason not to travel. Unfortunately I haven't got a screenshot from the website. LNER are usually good at providing updates by text but on this occasion didn't send a text advising of delay, only one...
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    LNER Refund Dispute

    Yes purchased from LNER.
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    LNER Refund Dispute

    I was booked on the 11.03 Kings Cross to Leeds on 4th December with a first class advance ticket. There was severe disruption, this train and others were cancelled and more delayed. As a result I changed my plans and did not travel to Leeds. LNER’s website gave various options, including saying...
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    Caledonian Sleeper

    It’s ok thanks. I don’t mind later arrival and longer in bed then a leisurely breakfast.
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    Caledonian Sleeper

    I've just booked the sleeper from Fort William to London for 9th September 2026 and it shows arrival time in Euston as 9.30. Entering different dates shows this seems quite common next year but it's not every day so not due to the Birmingham International stop. Is there a lot of engineering...
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    GWR First Class Host checking tickets

    Interesting. I've done return journeys Paddington to Torquay about once a month for the last six years and it's been very rare for first class hosts to check the tickets. Other than between Torquay and Exeter it is also rare for someone to sit in first class without a first class ticket or an...

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