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The opposite is likely to happen with Regulated Fares becoming unregulated, just like in British Rail days. TOCs/RDG/DfT/Treasury keep telling us that fares regulation is outdated, a relic from the 1990s, not what passengers want etc and while it’s not perfect, it has worked by placing a...

Just to confirm the Byelaws and the Revenue Enforcement & Prosecutions Policy are separate things. If TfL decide to prosecute you under the Byelaws then you would be found guilty. You have been caught red handed with a ticket you aren’t entitled to use. What you want to do is persuade TfL not...

A solicitor cannot change what has happened but they will prpbably be able to present your mitigation in a better way than you feel able to do yourself. Simply sufferering and being treated for a mental health condition in itself is insufficient reason, what you will need to show to TfL's...

@7db was fortunate that the manager who was called knew that the ticket was valid and let then through. A few years agi at Kings Cross I was using a totally valid ticket that was rejected by the barrier and the member of staff refused to let me through. I asked for a manager to attend who...

Not really, I'm afraid. I've seen lots of these cases on here over the years and they almost always end up being prosecuted. If you are going to keep the matter out of court then I suggest reading the Revenue Enforcement & Prosecutions Policy I linked to. Specifically section 8.2 which...

There is no right to appeal this. Your choices are: 1. Pay the settlement 2. Contest the matter in court If it ends up in court, based on what you have told us, you would be found guilty and have to pay a fine, a surcharge, compensation for the fare avoided and a contribution to SWR's court...

Welcome to the forum! Transport for London take misuse of Freedom Passes very seriously and a prosecution under the TfL Bylaws is the usual outcome. The Verification letter is your opportunity to give any mitigating circumstances which you would like TfL to take into account when deciding how...

I suggest sending a short, concise reply mentioning the following points: - That you are sorry for what has happened - What you have learned from the incident - That you are keen to settle the matter without the need for court action - Offer to pay the outstanding fare and the train company's...

Moderator Note - I have merged three separate threads that have been started by @skittlesonmars into one thread so that all discussion relating to this case in in one place.

Welcome to the forum! As others have said, you must stop doing this now. Obtaining false refunds is fraud which is a criminal offence. It's not like getting a parking ticket. Train companies have data sharing agreements with the main ticket retailers and it's possible that they will contact...

Thanks for updating us. I have to say this is typical TIL behaviour, they threaten all sorts of things but in the end if you persist they eventually cave in and offer a settlement. It used to be just like this when TIL worked on Choltern's behalf. Since Chiltern took things in-house they've...

The ticket office at Taunton should be able to sort out the ticket and seat reservations for you.

Cutting to the chase, I think your prposed letter is ok and I'd be surprised if you don't obtain a favourable outcome.

I would write to them as that way there's an audit trail of what you've sent them. It's also virtually impossible to speak to the Prosecutions Office anyway and customer relations won't be able to help. Make sure you keep a copy of what you send to them. Send the letter by 1st class Signed...

Welcome to the forum! I'm suspecting you travelled at the weekend where cheaper super off peak tickets are available. For some totally bizarre reason these tickets are not available as e-tickets, only traditional paper tickets. Can you upload a redacted copy all of the paperwork you have...

Beggars are often part of organised crime gangs, however convincing or desparate they might appear to be. Do not give them any money. There are better ways of helping homeless people than giving money to beggars.

I've made a few amendments to make it read a little bit better and clarified that you paid the full adult fare between Stratford and Farringdon. Dear Fare Evasion Manager, Thank you for allowing me the opportunity to explain what happened on Thursday 3rd October at Gatwick Airport Station. I...

1st thing tomorrow will be ok, especially as the 14 days covers the New Year period.

This is too wordy and needs making more concise. I can look at it properly later tonight, unless another forum member gets there first.

When I started my retail career in the 1980s carrier bags cost 5p. In the 1990s one of the big supermarlets started giving away free bags and that opened the floodgates to them being free everywhere.