Search results

Unfortunately Government policy is to reduce the amount it has to pay to operate the railway. One of the ways to do this is to increase fares.

Then the member of staff is completely wrong and you should complain to the train company operating that gate line.

There seem to be a couple of issues here: 1. It is possible that the Penalty Fare has been issued incorrectly. If it is going to be appealed on this basis it would need to be worded in a very technical way, (and I don't judge @Mrfares13 ability to do this) but many people seeking our advice to...

It shouldn't happen but people do sometimes make mistakes. The key thing now is what GTR do next.

I've been to many Proms concerts at the Royal Albert Hall recently, and I find the fastest way from South Kensington to Finsbury Park is to change at Victoria is to take the District Line to Victoria and change to the Victoria Line. While Hammersmith to Euston is not the same journey, it's...

The ticket is absolutely valid via Havant. If you get a letter from GTR about this then do come back here for and forum members will assist in proof reading a letter to GTR.

It would be helpful to know exactly what ticket you did have, and why it was invalid.

Why would anyone every buy the correct ticket if all you'd have to do is pay the difference in fares plus a £100 charge. Many would take that risk and substantially evade paying their fares.

Delay Repay claims should be made on the basis of what actually happened.

@D6130 is getting around as I saw them earlier on a train between Banbury and Marylebone.

This is the sort of thing that many of us have said should happen at Euston to prevent the stampede. I.E. get people on the platform once you know which one it's leaving from. They will need to be slick around train cleaning and reloading but if the timetable is tight this is the case regardless.

The email to your sister says that they are considering prosecution, not that they definitely will prosecute. I would get your sister to write another email making the same points that you made before. It might be worth saying that the case against the person who altered and mis-used the...

Under distance based pricing how much would you charge to travel between York to Whitby, avoiding Darlington. Would the fare be competitive with the coach service provided by Coastliner that costs only slightly more than the current rail ticket price but offers a shorter journey time? How much...

That's very time consuming. Bear in mind TOC typically have thousands of cases under investigation at any one time. CCTV will normally only be kept for a maximum of 31 days so it's unlikely to be available once initial letters have been sent and replied to.

If you're trying to say that a ticket scan doesn't show a ticket has been used, then you need to think about how someone would exit the station having scanned in at a gateline. There are two ways of doing that - either back through the gateline (which will record a scan) or on a train. The...

Ticket acceptance won't be applicable to everyone on the train, only those who have been impacted by an earlier cancellation. The announcement should have been better worded, in my view.

Under the current legal framework there isn't much that a TOC can do with anyone who ignores such correspondence, as is often advised om here.

There will be some increase in revenue from imposition of evening peak fares where currently the return portion of an off-peak day return has no restrictions but overall I doubt what has happened is revenue neutral.

We all talk about honest mistakes not being criminalised and I'm sure we all agree with this. But how do we define an honest mistake? Doughnutting - clearly not honest Railcard expired yesterday - clearly honest mistake Railcard expired last month - Hmmm. What if they travel every day - 20+...

Let's take a look at a relatively simple example - Stevenage to London Terminals (I'm disregarding the weekend super off-peak tickets because they're unlikely to be around in the Oval-era) Current fares: Off Peak Return £36.80 Anytime Day Return £28.90 Off Peak Day Return £22.80 Anytime Day...