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So EMR contact out lost property to the Excess Baggage company at St Pancras. Excess Baggage company at St Pancras is open 7-days a week from 07:00 until 23:00 but they only deal with lost property on weekdays. This seems ridiculous.

Leave the 07:53 non-stop alone! Seriously, it probably only works because of the overtaking opportunities, the non-stop can overtake the Thameslink train at WGC which means they can essentially swap paths. This won't work if you make the 07:53 the train that calls at WGC. As I said upthread...

Thameslink has it in the front compartment. Before someone corrects me, there are some TL services (eg Sutton loop) where it is declassified in the front.

Currently the 07:47 from Stevenage is full and standing upon arrival at Stevenage. It's the same with the 08:17. You've then got to add the Stevenage passengers, then the Knebworth ones and then the WGC ones so this train will be very full. A packed 12-car train calling at an 8-car platform...

That's a very good question. I suspect GTR has a genuine desire to offer faster services from WGC in the peak, and they've probably calculated that this could also balance loadings across trains as well. The problem is while the timetable probably works in theory on paper or in a computer...

I'm no expert on timetabling but it seems to me that it would be a huge performance risk getting the Peterborough to Horsham trains to call at Welwyn Garden City. The East Coast mainline is a very busy railway, I believe it operates at capacity for much of the day which is a train every 3...

Another vote to use a solicitor. I sorted my will a couple of years ago. I also sorted a power of attorney out as well, simply because if I was to become incapacitated my attorney could step in and make decisions on my behalf.

In reality, I wonder how many members of staff would know about SILK? I suspect in reality it would be easier for the parent to buy a ticket, select ToD, and the child collect it at the ticket machine. Payment cards aren’t required to collect a ToD these days (except for LNER)

Yes, a procedure exists for this.

Most train companies have some big backlogs of cases at the moment so letters are often taking longer than usual to be sent.

While you are entitled to appeal, you need to be very careful here. As a member of staff was travelling with you do you really want to draw attention to the case? Drawing attention to the case could result in the member of staff being investigated which could have all sorts of consequences...

All TOCs are subjected to ticketless travel surveys, the results of which are reported to the DfT. TOCs are measured on their ticketless travel performance.

Just a reminder to keep discussion to one case per thread, to avoid confusion. Thanks.

The OP tells us in thej opening post: So it is clear to me that the journey was from Taunton to Norwich. Any advice we give about claiming delay repay should therefore reflect the fact that the journey was from Taunton to Norwich. If we suggest 'inventing' break of journey to aid a delay...

Then add congestion charge and central London car parking charges.

Section 8.2 of TfL's Revenue Enforcement & Prosecutions Policy is very significant here: https://content.tfl.gov.uk/revenue-enforcement-and-prosecutions-policy.pdf

Is that really wise given that the OP was travelling with a member of staff?

It was changed to 'Overground' several years back and a few weeks ago it was changed again to 'Lioness Line'. Of course, the majority of trains from platforms 8-11 are not Lioness Line.

Here's a copy of a post I wrote in 2019 about the impact of contactless at Brookmans Park. https://www.railforums.co.uk/threads/potters-bar-and-brookmans-park-fare-observations.190475/post-4181448

The PAYG contactless system across the southeast only supports two fares levels - peak and off-peak. This has been the case since Oyster PAYG started more than 20 years ago. I’ll greatly mourn the loss of these fares, if they do end up going, but when people constantly say rail fares are too...