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As I said upthread, it’s c**k up rather than conspiracy. Don’t underestimate many staff being completely unaware of the importance of dealing with things like this straight away.

You should be able to pay the Penalty Fare notice by post. I would be tempted to do this but do make sure you keep copies of absolutely everything you send, just in case.

It’s absolutely fine to purchase a ticket for someone else. If it’s an e-ticket it can either be printed or forwarded to them to be displayed on a phone (although I see the person you’re buying it for doesn’t have a smartphone). If it’s a ticket that requires collection from a ticket machine...

Trainline is the largest retailer of tickets by some margin, and they are a 3rd party retailer. Almost all train companies contract out their own ticket selling websites to a third party, so you might think you’re booking direct with a TOC but essentially your transaction will be processed by a...

We need to know the final destination as Boundary Zone tickets are generally only available to stations in the former Network South East area.

Thanks for sharing details of your case. I’m not saying this applied to you, but generally speaking people don’t realise that rail fare issues can be dealt with under criminal law. It’s not like getting a parking ticket! If you’re caught bang to rights then it’s usually far better, and...

GWR has a ticket machine price guarantee (as does every other train company, I believe). It would be interesting to see what would happen if you made a claim. https://www.gwr.com/your-tickets/choosing-your-ticket

This sort of thing is c**k up rather than conspiracy. In a former life I was an Area Manager for a large retail organisation. Occasionally invoices would go astray. The usual culptits were Busibess Rates bills issued by local authoroties - sometimes they sent them to the stores rather than to...

No posts have been deleted but some of the discussion about the consequences of a criminal record were starting to take the thread off-topic so they were moved into a separate thread. https://www.railforums.co.uk/threads/convictions-that-could-impact-on-a-future-career.290345/

It was a good couple of years ago now and I can't remember exactly what happened but I do remember having a rather robust (and polite) conversation about it with the guard.

It's helpful in cases like this to check TfL's Revenue Enforcement & Prosecutions Policy. To be clear, TfL still might prosecute but to have a chance of a mental health or disability being used a reason to avoid prosecution then proof from a Medical Expert in the relevant field is needed.

I've had staff insisting on seeing the other split tickets I was using on a journey. These were in my Apple Wallet so I think the guard just saw the tab. Thing is the other tickets weren't even for their train, as the change point was also the ticket split point. The guard still scanned the...

I found Trainsplit's app very reliable when I had a digital railcard.

Just because people might've have finished alighting and boarding in the part of the train you're in, there could still be people alighting and boarding in another part. Elizabeth Line trains are very long. My casual observations suggest there's loads of housing being built all along the line...

Right, just to clarify a few things. It's important that @Summer123 and their daughter familiarises themselves with TfL's Revenue Enforcement & Prosecutions Policy, especially section 8. This lists the factors TfL will take into consideration when deciding whether or not to prosecute. If...

There are plenty of anomalously routed tickets available but mentioning them in here is sure to result in then being ‘fixed’. These sorts of things are best discussed at a forum meal or fares workshop.

Welcome to the forum! SWR are likely to send a physical letter in the first instance, so getting your parents to forward it to you is a good strategy. Bear in mind that you’ll probably only have 14 days to reply so make sure you parents know to forward it to you promptly. When the letter does...

I think we’re done here, unless @MMK returns with any further input.

Agreed and it’s interesting to note that the uptake of contactless is now resulting in there being fewer Oyster ticket shops around London, as Oyster is going out of fashion. I don’t think we’re quite at the point where cash should not be accepted but I do think that point is approaching and...

Delay Repay was mentioned in the opening post by @Angmering1974 but they later edited their post and removed it. In any case delay repay isn't really the issue here, the question is about whether cash should be accepted onboard so let's confine discussion to this particular point now. My own...