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I came to the conclusion the subsidy should probably be withdrawn on the Scottish sleeper a good while ago because the fares are in no way inclusive any more at any time. We seem to be heading in the same direction for the Riviera. Hopefully it stops short of that. Interestingly a trawl of...

Sleeper berths are not effectively hotel rooms. They are a subsidised train service with a very short bed. The bed is nowhere near as comfortable as a hotel room. The Riviera doesn’t have en suite bathrooms. It is about a century since anybody last stayed in a hotel room without an en suite...

Thanks for replies. That is a lot extra for the cabin on top of the ticket price if at the upper end. A walk up a week before railway for the rich. 6x the cost of the lowest cabin fare for exactly the same product. Our railway dynamic pricing junkie fare setters really do love a very big spread...

Is there not an upper cap on the berth price though?

Hi, I have just checked the pricing for 2 people on the Night Riviera next week and it is coming up at over £300 for the cabin supplement?!? (For 2 people) on top of the fare. Am I doing something wrong or has pricing turned crackers on the night riviera as well.

Slightly more embarrassed to ask as a regular commuter down here, but what is the difference? I think in a lot of commuter’s heads there is Oyster/TfL zones and there are operator specific smart card schemes but I am not sure many people have a particularly good idea of what happens as a...

I am not sure it is off topic. The question of contactless zones, enforcement of contactless vs tickets and ticket/revenue inspection is all very interlinked in the SE, and pretty confusing, as we are discovering!

It is not really very satisfactory is it. If charges are going to be automatic with no notification other than your bank statement passengers should be able to find out very easily and should be educated on: - what might happen after you are inspected - what the consequences will be in terms...

What is the South Eastern contactless zone? Is it zoned, with a different maximum fare applying in each zone?

Thank you. Ah so this is just TfL? Does that mean if I am inspected on Thameslink at say Tulse Hill I am charged the maximum TfL fare? What if I am inspected on Thameslink outside the TfL area? I will admit to being a little uncomfortable about how automatic this is. Perhaps also not that...

Where in the T&C’s do I consent to the railway taking money out of my account without my knowledge and without me being notified? I had no idea it worked this way at and have been lied to by multiple revenue protection people. I don’t necessarily disagree with the approach but I am not aware...

I would massively support strikes 1,2 and maybe even 3 resulting in flower bed duty at a train station. After that, you are a serial defrauder and it’s time to get serious. Having said that, I would never waste resources taking certain things forward. For instance Network Railcard errors or...

It is this ‘having a stake in it’ I wish people in the UK would get more on board with. We have become a nation of individualism, something my late Mum called very early and was spot on about. Too many people think they are personally excellent and the state is a shambles, rather than...

I like that model a lot and the amount of work going through the NR books has the scale to make it work. In house provision is so important for the reasons you outline. However, it can all go wrong if it is the only option and the usual public sector sins creep in where the management team is...

For any of that to be on the table, there would need to be proper data produced on loadings, fare revenue etc for a debate to occur. The railway is stuck in secrecy mode. That will need to change for a proper debate to be possible. Most businesses look to cut costs before they change customers...

Exactly

Or even worse, reach for a consultancy that actually knows less than you to validate a decision, then leading to a change of plan that is not the right solution.

I can see that and it must be frustrating for guards. Even with the best will in the world I have had my battery run out whilst on a train with no plugs. A few times.

There will be some absolute classic wastes of money hiding in plain sight. For instance public sector bodies have a terrible habit of leaving gaps between contract work package approvals to contractors, especially over financial periods. I have seen that one alone add 20% to final bills on...

I carefully use the words ‘if done properly’. Do I have any confidence there is a leadership team that could achieve that, not really. However, any organisation the size of and with the budget of Network Rail that is failing against international cost comparators and uses largely outsourced...