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Ebbsfleet has a line speed of 'over 125' - I'm not entirely sure what it actually is. However... Where trains pass at speeds greater than 125 mph (through the platform) - access to the platform is to be restricted.
Part 9.1 of GIRT7016 refers to this.
They can of course refuse to sell you any fare and refuse you access to the railway. Of course in practice this doesn't happen often!
Given the above control of premises, I would imagine they are entitled to not sell the ticket. Whether they do or not is a different question.
Canterbury West.
Barriers rarely in use except the few times a week they have enough staff, but always operational on Friday night when the Enforcement Officers are 'in town'.
Copes extremely well with a heavy passenger flow as they are always open.
Staff can't do anything wrong if...
So why did you write straight to the MD? You've completely contradicted your own idea of escalation. Say one thing, do another?
Surely you should have gone: Customer Relations - CR Manager - CR Director - MD.
Many TOCs when writing for 'Your version of events' will actually not explain which offence they intend to prosecute you under as they reserve the right to decide at a later date.
A simple "Railway Bye laws and RoRA apply" is included.
Oh, so, you clearly don't travel late at night much. I can think of five incidents within the past two months on the last train out of St. Pancras.
Then there's also trains out of CBW on Friday nights.
Some HS Managers are, others are not; it appears that this is additional training done after the other relevant TM-like training.
I most often see them (additional RPIs) on a non-HS1 part of the line, generally between MAR and AFK where where the Guard 'doesn't have time' to pass through the...
I too would like to know the specific offence? Bye law 18 seems unlikely as it isn't covered by the "attempts" section of 24(5).
This makes me think RoRA Section 5(3.a.)
I cannot offer any guarantees nor do I endorse these people, but www.penaltyfareappeal.co.uk seem to specialise in "technicalities". The service is free as far as I can tell.
Perhaps it is worth you contacting them.
Funny you should say that, I've found that telling the inspector the TVM isn't working (fully) and then asking for a ticket doesn't work. They ask for proof of where I have travelled from and I respond with "prove I didn't travel from RDW" or words to that effect. It works every time. [N.B. I do...
You would have to take my card without consent for that. I only have to provide my name and address, not a debit/credit card on request! :)
A code 10 will not give you the balance anyway or tell you anything about the actual account. You only answer yes/no questions.
Unfortunately, I have found Reading Station staff particularly bad for this. I came off a train, went to excess fares and was also told about how I was eligible for a penalty fare. Obviously, I wasn't eligible for a penalty fare, the woman wasn't an authorised collector anyway she was trying to...
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