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Another clutch of dissatisfaction today joining us in Jan Samuel. An exaggeration from me, but it's unpleasant --- old post above --- --- new post below --- And check out @cmdrspace photos of a 360 interior seats and toilet last night. Never mind we can always buy a car.

The lipstick on pigs is provided by the 317 and 321 Demostrators they laud about. 1980s stock dressed up as a disco interior from the 80s. They are a disgrace to humanity and flea ridden.

Static trolley on static train

Expediency and cheapness are the bywords on GA. Thanks to Ginger and all for contributing to a healthy debate.

Think you are correct Spad Abellio are clearly the Messiah and we all had it wrong. Apologies for the error. --- old post above --- --- new post below --- Thanks Wiveswold for the message. I too find it incredible that some criticise those who want to promote improvement including the...

Daily

On SE high speed now. GA Sig failures at Broxbourne ahoy.

Muzer you seen the GA Twitter feed tonight? Full of naive people complaining. --- old post above --- --- new post below --- Keep taking the tables Spad

Thanks for responses. Shows contempt for customers in a public monopoly No accountability No contact No engagement No responsibility No wonder with attitudes like this they get away with poor service. --- old post above --- --- new post below --- Then why does this CEO leave it to non...

To Jon and Wolfie I am sadly not young but a 56 year old who has run his own business for 15 years and train up to Masters level in Supply Chain Management, Contract Law and Sustainability Management I passed naive stage a long while back. I am a member of the Peak Preservation Society who...

We all have our individual positions. Good to air them here

Before my Anglia time Chubs

Then it would be the TOC issues, which are many

The situation at GA is intolerable We have received requests from both Te BBC Inside Out programme and Radio 5 live for input about Greater Anglia services. For a Chief Exec to hide behind social media operatives is reprehensible in the extreme and shows a contempt for the people who pay for...

It would achieve a dialogue between provider and customer. Without that, frustration and anger proliferate. Perhaps Messrs Burles and Denby should attend Tom Peters seminars or go to Deming.org to find out how to run businesses. The tolerance of mediocrity and non accountability is outstanding...

I have never and would never advocate publishing of direct numbers. Accountable Chief Execs should publish them. Read Tom Peters "In Search of Excellence"

Abellio tonight. 2 cancellations 13 shortforms Quoted as a "good service"

The people of Scotland through the Scottish Herald are already giving their views of the DfT decision. They are citing Greater Anglia and the current joint farce with Serco known as Northern. We have many contacts in Abellio, Network Rail and Anglian MPs. There is a acceptance that a change...

An upgrade of the GEML has been discussed already with MPs and our contact within NR. We believe that an enhanced GEML will still be useless with the current provider and are determined to make a change.

Meeting agenda and terms of reference being written now for our meeting in Jan to discuss the Anglia Franchise. Buy a car did not make our original draft all. Thanks for those who have been in touch. Date and venue will be sent when arranged soon plus agenda and our our draft terms of...