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I thought that for a return ticket only the difference in price between a single and return fare, less a possible £10.00 admin fee would be refundable.

Even someone who got a 5 year prison sentence for an offence of delibrately obtaining a service without paying (in this case travel on the railway) would not end up doing that time in HMP Whitemoor as a Category A prisoner, unless they were serving another sentence concurrently for a more...

That's true, because Byelaw offences are non-recordable.

Didn't you mean if the train's power supply dropped below 50Hz? The 49 Hertz Friday incident involved the power supply dropping to 49Hz, which whilst rare was still close to the specification.

Couldn't you travel via Norwich on GA (without using any other TOC) by travelling Ipswich to Norwich, then Norwich to Ely, and then Ely to Peterborough?

Correct, the radio system is designed for safety related matters. Not for the sake of allowing people to flag down a train at a request stop. Maybe giving them the facility to communicate with the guard, who can then inform the driver (using the normal protocols) would be a better idea?

Or would it? Not everyone has a fancy smartphone capable of sending a stop signal to the driver/guard, and even people who do have one might encounter a situation where it cannot be used for that purpose e.g. out of credit, fault with phone, wrong or no SIM inserted, low or no battery power...

That's true. It doesn't matter to the average passenger, how about just keeping that side of things as it is?

If the restriction wasn't printed, then surely the ticket is legally valid on any TOC?

Really? What if it's a service where you're allowed to pay on the train or there are no methods of purchasing a ticket before you board? Then presumably even if they cannot accept your legal tender on the spot, they would have to issue you with a UPFN?

Agreed, I'd recommend claiming until Hadley Wood.

Yeah that's one way of doing it, but nevermind it's a silly idea!

Is a duty manager the same person as the station supervisor? Norwich station has both an area manager (who is based at and manages Norwich station, as well as managing other stations) and a station supervisor.

Why not simply go back into the station (after being instructed of course), walk through the barriers (which would presumably be open, failing that I'm sure the gate guard would let you through) and then just tap "out" on the exit card reader before either walking through the gateline, or...

Even they said "yes" it still does. Defacing a customer's ticket is not acceptable.

No there wouldn't.

I mean Railway Byelaw 18 doesn't apply at WMD (Wymondham), there is a ticket machine but there is also a sign saying that you can buy onboard. The worst that can happen in practice (and is what actually happened) is that the conductor refused to accept my ticket and just sold me a new one...

Update: I have heard from GTR by post, who have now informed me that they have accepted my Delay Repay claim and will be sending me compensation of 50% of the fare in due course. On another note, I spoke to a member of Greater Anglia staff about this who warned me that I must not board any...

They usually tell people to not tap, and just go through instead.

I feel that I might well have to simply appeal to Greater Anglia's (GA's) good nature and try and ask for a full refund of the fare paid on the basis that the actions of the guard in question lead to an arguable breach of contract on the part of them, which in turn resulted in a situation in...