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Thanks for the replies. Yorkie - I don't entirely understand your reply. Are you saying the Train Manager on Cross Country is one of these 'Basil Fawlty' types (whatever that means?) and that he was incorrect to point out that he could have charged me the full fare? If this is the case, it's a...

I was wondering if anyone could offer any advice on a situation I found myself in a couple of weeks ago. I boarded a local service from Bedminster to Temple Meads, with the intention of connecting with a service to Cheltenham. Bedminster is an unmanned station, with no ticket machine or...