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As others have said, you have to step back a train. You won’t lose much time as there’s so many trains going from East Croydon to London Bridge (not just those from Brighton but also from Horsham, Caterham, East Grinstead, Gatwick, Uckfield, etc which are all 1 or 2 stops). You will however lose...

I used the Uber app for the first time today. At the very end it said there had been an error and the transaction had failed. I was in the middle of trying again and noticed that an email arrived with the confirmation and collection code of the original attempt. There's also a pre-auth on my...

Perhaps they were confused because barcode tickets not being accepted by the tube and one of your tickets being a barcode one (despite it not being the one you used on the tube). Your tickets sound perfectly valid to mep

The announcement doesn't explicitly say you won't get a PF, but it very heavily implies you can just sit in First Class and if a member of staff comes round, you can pay on board to upgrade on board, similar to LNER's Weekend First upgrades. They should change this announcement to clarify the...

A new Tesco Express has recently opened near me. They take shoplifting so seriously it’s getting silly. First, it’s a small shop but has two security guards on duty all the time, each with a bright yellow body camera. Second, they have deactivated the outdoor sensor that opens the doors. To get...

My number one wish is to be able to select fixed time outbound but wanting some flexibility on the return. I have to do multiple searches to do this manually at the moment. As you say, this has always been clunky. I prefer how some competitors do it where they Ajax load more options and extend...

I do not like the new names. The lines already had names which TfL just needed to publicise more. Instead they’ve turned the naming into a political event. The network is most easily to navigate when you can instinctively work out where a line goes based on its name, especially at busy stations...

[Re LNER online refunds]: I might be wrong because I was in a bit of a hurry, but as far as I recall the website didn't ask me to post it back, only to upload a picture of it cut in half, which I did. I still have the cut up tickets though. I can't find any way to track the progress of the...

I got a refund at a Southern station fairly recently. They didn’t quibble it but it took over 15 minutes whilst the member of staff filled in numerous paper forms and made me sign the paperwork. They did refund my card there and then though. Edit: it was a ticket purchased at the same station...

Are you suggesting a timezone that is a whole 24 hours offset from UTC? That’d be… interesting.

I’m a member of the timezone co-ordination team at my work (not a joke). Leap seconds in general cause us a load of pain*, as do timezone changes that some countries have done with very little notice. The normal software update cycle in large organisations means it takes weeks for things to...

What’s to stop me or any other hybrid worker just changing my office days to add Friday and drop another day instead?

This week I saw an advert with the mascot on the side of a bus stop in London. I wonder where else they're advertising

If I was LNER, I would price the Flex ticket at £20 plus the highest of all of the Advance tickets for itineraries within the 140 minute window. It'd stop people gaming the system by buying the "wrong" ticket on purpose. I'm not sure if they're doing this, but if they are, it would explain why...

I have a Chase account. I really wouldn’t have a problem with them doing this if the page in the app made it clear that it is a virtual card number and shouldn’t be used for travel tickets and hotels. Chase could solve this issue by blocking transactions from online rail ticket issuers on the...

I don’t do as much as I should, especially in winter. It’s very easy to get caught up with work and not want to go out on dark nights. At the moment it’s 80 minutes brisk walking every other day, split in 20 minute sections as part of commuting. Every other Saturday I also walk at least 10...

I've been a bit liberal with the definitions here. Some I've done in multiple directions: Car: France - Belgium Belgium - Netherlands Belgium - Luxembourg Luxembourg - Germany Germany - Netherlands France - Switzerland Motorcycle: France - Belgium Foot: Hong Kong - China Ireland - USA (if...

“every journey matters” according to TFL :)

I don’t know about LNER, but last time I bought a season ticket through a Trainline-powered website, it posted to my credit card with a slightly different merchant name and did not trigger the AmEx offer I had active at the time.

I clicked the link in the first post of this thread and saw a muppet hand giving the middle finger to LNER. The first thing that came to mind is that it was a fake X account made by a disgruntled passenger.