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Can't they permanently double up every voyager they have (thus giving them 50% fewer trains) and then order new ones to bring their total number of trains up to the same amount? That's essentially what happened to the voyagers on Virgin West Coast, right? That way they're not having to get...

Sounds to me like they bought a print-at-home ticket of some description, and modified the file on a computer before printing.

I got the impression that they thought that 19(c) only allowed splits at the routeing point for the season ticket. Which is not the case, but it would explain that advice…

I wish they'd made that call. I was on the sleeper on Tuesday night when ETS failed. We were turfed off at Plymouth and onto an HST. It was a most uncomfortable night :(

I was travelling from Macclesfield to London on the 7.56 train, holding the return portion of an off peak Rugby to Macclesfield, plus my season ticket (Berkswell to London Terminals, route any permitted). The train manager looked at my tickets, and initially said I couldn't use them since the...

It won't happen without significant infrastructure upgrades, but one day I'd love to see something along the lines of Leamington to Nottingham/Derby via Coventry and Leicester. (We'd need a dive-under at Nuneaton, probably plus one at Coventry.) While we're dreaming, the Derby one can connect...

I went to Paris for a month doing work experience as a teen. We all bought season tickets for the metro. One of my friends lost hers half way through, and for the rest of the trip just jumped the barriers. She never got caught.

I've had trouble exiting at Gerrards Cross on a Berkswell to London Terminals Any Permitted season ticket. Usually the staff will let me out, but occasionally I have to argue validity with them. (The worst what when they asked what train company sold me the season, and tried to say that only...

I did it in 4 once. At least, my train into moor st arrived four minutes before the one out of new street was due to depart —*I think there was a minute or two of delay on the latter, which probably made all the difference! It involved shoving past a tourist who didn't understand slam-door...

I think things should be listed as four different classes: Economy: the current standard class. Premium Economy: any form of accommodation which is distinct from the standard class on the same train. No minimum requirements apart from that it's in a separate area. London Midland's current...

For me, first class is all about getting a seat with a table during the peak. It's not about avoiding a specific class of person (although I am rather glad that you don't tend to find rowdy groups with stacks of empty beer cans). If letting standard class passengers in meant I had someone...

Why not put a sign on each of the rusting ones, explaining why it's historically interesting, why it's not being restored right now (i.e. how much funds are needed), etc? Even if it's a handwritten board, it'd give some context for people who don't know much about this stuff.

It's a basic principle of usability in design, that if users are frequently misusing a system by making a mistake, then the system needs to change. It's not a matter of 'fault', simply that there are things the designers of the system could do to make someone's day a bit brighter —*so why not do...

The University's a good 20 minute bus ride away from Coventry station. I'd say a direct bus from the airport would be competitive.

I was once sitting across the aisle from my friends (I think there were five of us, so I was the odd one). I was in the aisle seat so I could talk to them, and the window seat beside me was empty. I did have a seat reservation, and the train was quite full. There was a parent and kid looking...

There's different meanings of "quiet" —*one is "Stop talking", one is "Ask your questions in a voice that doesn't carry all the way to the buffet car". I wouldn't want parents to inflict the former, but there have been times when I really wished the parents would attempt to apply the latter! I...

I often have to renew my car park ticket at Coventry. They always want me to do it at the normal windows, not the travel centre, even though it takes about ten minutes! I always pity anyone waiting behind me at that point.

Had a good experience (for once!) at Euston the other day. Rushing to get the 22:30 train to the West Midlands. Not the last train of the day, but there's only one more and I'd have had an hour to wait. Got to the top of the escalators from the tube at 22:27. Ran to the platform, arrived at...

I'd say it is. It's for the TOC to transport people. If they know there are going to be a lot of people, the TOC should do their best to lay on as much transport as possible. The reason why people are there is not the TOC's concern…

This is a somewhat hypothetical question but I'm interested nontheless. Yesterday I was sat on the 17.43 service Euston-Coventry. However, as I sat down, we had an announcement that there was a lineside fire and all services were suspended. About 15 minutes later, we had another...