Request stops when someone is waiting on the platform but doesn't have their hand out

[najaB]

Clearly visible =/= making a clearly visible signal to the driver to stop.

I don't think that someone sitting on the bench would be clearly visible to the driver on approach from this direction:

 

[richw]

The GWR app has no such note, only one stating tickets must be collected from another station first as no ticket machine to collect at Perranwell,
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I don't think that someone sitting on the bench would be clearly visible to the driver on approach from this direction:
]

Or in the hut from either direction.

 

[AlterEgo]

The GWR app has no such note, only one stating tickets must be collected from another station first as no ticket machine to collect at Perranwell

No app or TOC website states this - a large portion of travellers use the booking confirmation and itinerary from their ticket retailer as the principal source of information for the journey.

 

[Tetchytyke]

I don't think that someone sitting on the bench would be clearly visible to the driver on approach from this direction

Maybe, maybe not, who knows (not I, I wasn't there) my point was that NRES says you need to be visible, not visibly hailing the train, and that there is a difference. That's more in response to the OP than anything else.

 

[Muttley]

Paper or pdf timetables? Ain't nobody got no time for that.

He has, while he's waiting for the next train.

 

[185143]

I phoned NRE last year at Dalston to find out where the 37 was-after I was told it was just under an hour late, I was told that Dalston was a request stop and I would need to clearly signal to the driver. I was alighting at a request stop too, and was told to make the conductor aware.

Sent from my SM-G920F using Tapatalk

 

[Deepgreen]

What is the universal signal for not wanting a train to stop?

 

[185143]

What is the universal signal for not wanting a train to stop?

Rude hand gesture?

 

[Bletchleyite]

What is the universal signal for not wanting a train to stop?

I would use the same signal I use for buses in Germany, which must stop if anyone is waiting or if in doubt, which is to visibly step back while either shaking my head or waving the bus through.


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[AlterEgo]

What is the universal signal for not wanting a train to stop?

Being 12, being behind a camcorder, and doing the "pull chain" horn gesture?

 

[jon0844]

Users should download the new PlatformOn Stop app, then use their phone to flick an open hand at the oncoming train that, if successfully connected with the cab window, will prompt the driver to stop.

About time the rail industry embraced technology.

 

[Amy Worrall]

When in a hole, stop digging.

It can't be listed on the station information page as some 'request stop' status is a property of the service not the station. There are a some stations that are request for some services and mandatory for others. And request stops almost universally don't have ticket collection facilities so most passengers will be buying onboard rather than online.

It's a basic principle of usability in design, that if users are frequently misusing a system by making a mistake, then the system needs to change. It's not a matter of 'fault', simply that there are things the designers of the system could do to make someone's day a bit brighter —*so why not do them?

In this case, I would suggest one or both of two things:

- If any trains at all call at a station as a request stop, then on all the signs that display the station's name, _and_ on another sign next to every pedestrian entrance to the platform, add the text "This station is a request stop. When a train approaches, stand up and make yourself known to the driver." The text should be as large as possible, similar in size to the "Stop, look, listen" text on a level crossing.

- The guidance to drivers should be amended so that they are instructed to stop if they see anyone on the platform at all, whether or not the person expresses intent to catch the train.

I'm feeling a bit guilty now actually —*I've worked on a number of train times apps, and none of them tell the user that a stop is a request stop. There aren't any near me, so I guess I didn't think about the issue. I'm going to have to go and look at my data feeds and see if I can obtain that information!

 

[PermitToTravel]

I would use the same signal I use for buses in Germany, which must stop if anyone is waiting or if in doubt, which is to visibly step back while either shaking my head or waving the bus through.


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I've not had much success with doing that in London. The one I find always does work is to look at the driver, then the destination display, then get my phone out of my pocket and start looking at that

 

[PR1Berske]

My grandparents' nearest station was Pemberton, not a request stop I don't think, but so much LIKE a request stop when you get down to the platforms that I often jutted out my hand as though flagging a bus when the train arrived as a "belt and braces" approach to getting back to Wigan

 

[mirodo]

Users should download the new PlatformOn Stop app, then use their phone to flick an open hand at the oncoming train that, if successfully connected with the cab window, will prompt the driver to stop.

About time the rail industry embraced technology.

A wild Pacer appeared!

 

[talltim]

A wild Pacer appeared!

I always transfer them to Professor Beeching for a Pacer candy

 

[Parallel]

Some stations still have big signs saying it's a request stop when it's not any more. The one at Gowerton has I think finally been taken down, but I think the one at Huncoat is still there!

There's still a sign up at St Andrews Road too - Or there was a few months ago.
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I was close to finding out what would happen if you remained seated/away from the platform edge as a train approached a request stop recently! A group of us were waiting for a Machynlleth bound train at Pensarn, but the Pwllheli service was due first (passing loop at Harlech). About three minutes before the Pwllheli train was due to arrive, someone else arrived and after, signalled the train to stop, then boarded.

I guess I would have shaken my head to the driver had the lady not been there.

 

[crispy1978]

I imagine it's a lot easier at day time to indicate your intention to get on the train than it is at night as well - particularly in the winter period.