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I was a student living off Smithdown Road in the 1990s. It would never have occurred to me to use the train into or out of town rather than get the bus or, more likely, walk. And if coming bac from Wigan/Manchester directions, it wouldn't have occurred to me to plan to go that way rather than...

That logic doesn't work. You take one thing (intent) and overlay that on something else (the specific terms and conditions that apply to a ticket). They might be reasonable (and I'd hope they would), but that doesn't mean that you'd benefit from those rights. More generally, there's a...

Much as we both hate it, that is a question of choice rather than of necessity - which takes us back to the question of the contract that is formed I'm with @redreni - the rights associated with these are limited. But the question here is about the rights associated with disruption, which are...

I’m confused here - why would I need to refund and replace in this scenario? I’m completely aligned with those who think this a bad change in conditions, but I really don’t get this instance. And, as my rights on a ticket are contractual, I also don’t see where the contract has been formed to...

And I’ve heard similar. “Normies” know little, but those reactions speak volumes for the perception of quality

I’m not convinced by that line of reasoning. There is no restriction on my ability to purchase a ticket before the day; the change is in my rights to seek a refund for change of mind on the day. I’d suggest it’s at least arguable that the existence of a reservation would be taken as proof of no...

I had the Consumer Rights Act in mind, but my point was independent of it. The complaints and demands for refunds will come in anyway, and they won’t be constrained.

The 180s had many issues, especially near the end of their time with HT. But the issues weren't fundamentally about the train, but individual circumstances.

I fundamentally disagree with the central premise of the question. It misses a really key point - that the railway operator has breached its contract with its customer by not adhering to the timetable that is the basis of its offer. The customer is who is affected, and it is the customer whose...

"Should" is one of the weasel words I picked up on - it conveys no obligation whatsoever

Hmmm, I think that's an underestimate - most just put up with it.

Given my experiences of TOCs, I'd suggest that nothing will change while DfT remain in their position

Taking your glass half full approach, they will still need to go through trial by ordeal to obtain that discount, escalating and probably having to find and quote that letter. And still there will be "customer service" staff at some operators who will go "but that doesn't apply to use". I...

They're breaking the law. That's enough - the -isms don't help the discussion one bit

Traffic wardens - what are they? Every school I've a connection with has the same persistent problem

All I can say is that I'm very surprised - and that the differences have been observed not just by enthusiasts, but also irregular travellers.

Lovely weasel words, exempting them from any real responsibility when that doesn't happen

That too.

The same school that also has to have a good relationship with those parents so that they work together. A bit of a challenge, that...

And those answers both have their place, and miss the point. Speed bumps do cause issues, not just for car owners' suspensions, but also for emergency services. Cameras only pick up one behaviour, and cause side effects - the classic being everyone slowing to an indicated 60mph on a 70mph dual...