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:D Exactly and the same 'stuff' is still posted above between that post and this.

The majority of times a toilet is locked out of use and a small message is written on the Toilet door sign and dated if they didn't have a sign to put on the door. It's very difficult to read tho and probably not something a passenger is looking for. People also tell us the toilets aren't...

The Cauliflower Cheese Tart is out already today. And yep those reasons are exactly why the Inverness or Aberdeen services tend to have none of something the next day. It also seems to be the leisure traveller that mainly use the new Quiet Coach unless everyone else has no choice. Re: 70...

The milk is fresh, come's in 1pint cartons can't remember which supplier. And on the odd occasion you do indeed get M&S milk. Various other items have been M&S recently and in the past. RG have quite a number of new staff which is only adding to the problems. Back on topic as this is veering...

I'm sure the Inverness service does the All Day offer leaving London, then Afternoon Tea leaving Edinburgh then reverts to Evening Offer (which is all day minus the salad & cake). I've already pointed out the pointless nature of the evening offer because 90% of the time the cake & salad are...

Just because you are not satisfied with the new offerings doesn't mean others feel the same. We are very much aware you were against this whole idea of complimentary food and you've made that perfectly clear. To also clarify, EC have specified that when serving the sandwiches the portion is...

Nope that excludes that period in the first week. Crews are responsible for ensuring they have the required amount of stock for First Class on the trains they work. Initial orders were created for every train and as we are now approaching the 4th week crews should have a general idea of what...

I personally don't see the point in the 'Evening Offer' which doesn't vary that much from the 'All Day' offer. I have expressed this view recently to them. Now before you all jump on the bandwagon there are 2 'Evening' offers and I'm specifically talking about the non-Evening Meal offer.

There is not a single service on the route (other than weekends) that offer only sandwiches. There is at very minimum that weeks hot meal, this week it's a quiche, on most there is also a salad. No doubt not enough for those burger fans. We are in the Summer months so there is no saying what...

Loadings are up in 1st. The 'new franchise' will be committed to providing this level of service as a minimum. This entire change is to encourage more people to travel by train rather than plane, hence the similarities. At the weekend we are meant to ask whether the passenger wishes the Meat...

Good grief, next you'll be sending me messages wanting to know what the future menu's hold... oh no wait we've past that.

You must be forgetting that for the past few months most of these new modified kitchens have been cooking the food you've been eating on the train. They are more than capable of creating freshly prepared meals. The steam oven is still an oven capable of cooking food from scratch. There is still...

I've never heard of anyone complaining of the AirCon being too cold in the summer months! As has been pointed out it's better on and cold than not on at all. A mix of body heat, the sun and the hot air out people's mouths ;) make a carriage particularly unbearable within minutes.

The IEP will be fitted with the same equipment, and will have the interior designed to be able to deliver the same offer. We are now delving straight into the summer months and the demand for a hot meal is not as great as during the winter months. Perhaps for the winter menu things will be a...

I'm sure almost all of the trains should be doing a full drinks & food service leaving Newcastle, after that it's purely those who board at stations after Newcastle. This is really just because 9 times of out 10 all of the crockery has to be loaded back into a cart and the carts removed at...

It's rather odd this is the topic of conversation when not a single person appears to have mentioned the fumes we all inhale on a daily basis from traffic on the streets. These fumes are far more damaging than that you may inhale on a train for a few seconds. Similarly pollen sticks to these...

There's no difference in the offers on any given route. The all day offer has a salad & hot meal along with the choice of sandwiches. All of which are journey time dependant. The new offer this week is Chicken Caesar Salad and Beetroot Risotto. Neither of those meals require a chef, and there's...

The menu's are late, I'm guessing the change is a day early because they ran out of last weeks offer! I do believe the menu's were working their way around today as they were due in at Lunchtime. Believe it or not the menu situation is now controlled by Rail Gourmet, they now supply the trains...

It's been a difficult week for all, and not an ideal week to start off a complete new service.

EC have invested heavily to ensure RG have the facilities to provide the service EC require. If RG fail to provide the agreed service level then EC are compensated, but at the end of the day if RG fail to deliver something then there is very little EC can do at that given time. I have been...