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    Any benefits on any site when booking GWR tickets?

    Hi there, Need to (begrudgingly) spend £110 on a GWR round trip - flexible tickets. Is there any site where I can get some kind of benefit in doing so now Nectar points gone. Have been using CrossCountry lately due to no fee changes (or Avanti or LNER for their own journeys due to loyalty...
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    Excessing wrong ticket with no ticket office

    Hi all. Just wondering... I incorrectly bought two singles this morning from a TVM. I was in a hurry and the return price was the same as a single it would appear. Luckily there was a ticket office and it was open. Ironically I had Rail Travel Vouchers I wanted to use which is why I hadn't...
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    Sold advance Lumo tickets - trains cancelled, advice required please

    Hi there, Quite by chance after looking up the station map at Waverley on the NR website for a forthcoming journey on Sat 24th June which involves a change there with a mobility restricted relative, I have discovered (some hours later only when going back to the page) that due to engineering...
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    Line closures- Paddington LU overcrowding Sat 11/3/23

    Just exited the Bakerloo at Paddington. Is it really necessary to close the H&C west of Edgware Road AND the Elizabeth Line core on the same weekend? Very unpleasant to start with along the subway once off the one working escalator and frankly chaotic in the ticket hall area, inward passengers...
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    TfL plus NR journey PAYG Service Delay Refund

    Hi there, Anybody know what the policy is regarding the below please? (A journey wholly within the TfL PAYG area starting on London Underground but changing onto NR...) LU service delayed by over 15 minutes causing you to miss NR train at interchange station and arrive 30 minutes late. TfL site...
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    Elizabeth Line core - last trains access to platforms

    I am familar with the policy at main termini to close doors on trains in advance of departure. However twice in the last week I have used the Elizabeth Line (or in one case attempted to) and seen access being denied to the platforms minutes before the last train. Is this an actual policy to...
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    Avanti claim back advice needed.

    mods note - split from here. Advice appreciated please on how to proceed... As posted earlier in the thread, (apologies for the repetition) I wish to claim back not my original Advance fare of £32.80 from Avanti for a Glasgow to Euston ticket on Sat 13/8/22 (strike day) but my alternative fares...
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    PlusBus railcard discount times

    In theory... say you travel by train at 08.30 before your railcard is valid and so buy a non-discounted ticket but you arrive after your railcard becomes valid at 09.45... Is any PlusBus you buy at your destination eligible to receive a railcard discount because it's after 09.30 or not because...
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    LNER booking - misleading advice?

    Booked Advances from St. Pancras to Luton Airport Parkway travelling with EMR so only a very short journey anyway. Booked with LNER because I had a voucher. The booking email I received (see attached) tells me that there are no reservations left (I don't think there are any on this service just...
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    Scotrail Club 50 - ID?

    Hello all, Just bought and received a Scotrail Smartcard with Club 50. Was in two minds as the T&Cs state that you must carry proof of age such as passport or driving licence with you when travelling. That's not great, I don't drive and whilst I do have a passport, I don't really want to carry...
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    Seatfrog ended early

    Hi there, I had an auction open for a Euston to Glasgow journey this Saturday at 07.30. Was available on that service but in the early hours if this morning got a message to say no upgrades available. Please see attached screenshot of app. Does this mean someone just bid £35 so they ended it (I...
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    Strike & Delay Repay

    Hi, Grateful for advice please. Booked two Off-Peak Returns with LNER site from Glasgow QS to Oban. Outward Sat 18th Jun. Was delayed on the Lowlander from London, arrived at Oban some four and a half hours late. Was sent Delay Repay e-mail from Caledonian Sleeper. Contacted them explaining...
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    Ticket machine didn't print all the tickets in the transaction, but no error message was displayed

    moderator note: Split from https://www.railforums.co.uk/threads/machine-only-printed-out-part-of-the-journey.232722/ Different but had an unsettling TVM experience yesterday. Last month I had bought two tickets (Euston to Glasgow Central & Glasgow QS to King's Cross) for a journey some months...
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    Fratton platform height

    Hello, Making a journey from Waterloo to Portsmouth Harbour soon, returning from Fratton though. I didn't consider this when booking but unusually high platforms are a difficulty. Can anybody tell me if the London-bound platform at Fratton is unusually high at any particular end to avoid please...
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    Oyster PAYG double-back OSI query

    Hi there, Had a strange PAYG experience this morning. Not out of pocket (taken care of by the cap) but I am intrigued... Travelling to Meridian Water by the H&C/Circle then either to via King's Cross (Victoria Line) to Tottenham Hale thence onto Meridan Water either by train (if connection good)...
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    "Collect at destination" West Ham LU poster

    Apologies for not grabbing a picture, was in a hurry... Amazed this morning when passing through West Ham whilst changing trains to see an LU poster positioned by the staircase leading up to the C2C platforms stating that National Rail tickets cannot be collected at the station and to travel to...
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    Two Together with one PlusBus?

    Hi, one for the ticket office experts please. Travelling with someone together with a Two Together railcard. Need to make a couple of bus journeys but the person I am travelling with has free bus travel with their Concessionary Pass. Firstly am I entitled to buy one PlusBus ticket only for...
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    ScotRail & Social Distancing - Infrequent Services

    Advice appreciated please. Due to make an Inverness to Kyle journey this Summer. Have been keeping an eye out for Advance tickets for some time for our chosen date to no avail. After looking again today for one ticket rather than two with a Two Together railcard I discovered why... there appears...
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    LNER reservations social distancing

    Hi there, Made a booking some weeks back for a future journey on LNER. It is in First Class and for two people. Used the app and somehow managed to book without double checking the seats. The app booked us in at a table for four and so I checked with LNER customer services that if I stuck with...
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    AWC advances

    Looking at a Glasgow to London Sunday journey in a few months time. LNER via Edinburgh very reasonable and available well into the Summer. Avanti (preferable due to the shorter journey on this occasion) not even available as far as next few weekends to give an idea of prices. How cheap (or not I...

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