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Good evening, I have received an email back from EMR regarding my recent delay repay claim and I am not pleased. They have asked for a defaced/torn photo of the ticket in question. I do not have the ticket anymore. Not once in all my years of travelling and submitting claims have I ever been...

Cycling is one of my favourite sports. There are few things more satisfying than riding along the sea front on a sunny day with the wind in my hair and the sound of the sea in my ears. Although when it comes to cycling longer distances on roads shared with cars and other vehicles, the feeling is...

Train ticket prices in this country have risen so much that some people cannot afford to pay for them all in one go these days But do not worry, this service claims to be able to spread the cost of those eye waveringly high ticket prices for you. I was in shock when this popped up on my...

I am travelling to Blackpool tomorrow with some friends. I decided to try my luck on Seatfrog to see if I could bag us some cheap First Class upgrades, but was unsuccessful as usual. I don’t think the app is working at the moment. The auction closed early and the starting price of £16 was much...

I have a couple of delay repay vouchers I was issued with for delays back in 2019 and 2019, so a little while ago now. Unfortunately, they have expired which is a shame as I was hoping to use these for travel in the new few months as restrictions list and the country opens up. I stumbled across...

Following on from the threat about banking. Does anyone have any experience with Innovative Finance ISA’s? I have spoken to a few people and nobody seems to have heard of them. As a nation we are going through tough economic times. Everyone's circumstances have been affected in this year...

Our Eurostar tickets have been lost by someone in our group who mislaid their bag. Not ideal on our last full day but these things do happen. Where can they be re-printed? Apparently the Amsterdam travel centre can’t. I tried the Eurostar website on the touch screen machine which said they are...

My friends and I are going to Amsterdam next month for a holiday. After a long and stressful year of university we are all very much looking forward to letting off steam during an exciting and adventurous week of cycling, enjoying nice food, taking photos of the beautiful architecture and of...

My friends and I are going to Amsterdam next month I have looked at taking the direct service but can’t make it into London in time for 07:16 although it gets to Brussels at 10:12 The first train I can get from Ashford International to connect with it gets at Brussels at 10:07. The journey...

There were 3 men working as revenue staff today on my train alongside the conductor. All were dressed in the usual blue Southeastern uniform that conductors wear rather than the yellow high visibility stuff. I was on my way to Ramsgate and was surprised to see quite so many of them stood by...

I am trying to buy some tickets on Loco2 for tomorrow. However when I enter my journey details and choose a return itinerary, the website will only offer me 2 singles. There is no option to choose open return and I have to enter both an outward and return date. Also there are no advanced fares...

I was having a browse and found some journey planners offering quick changes at Stafford and Crewe on select LNR services, but only for today. As you can see from the photos I was given a few itineraries from Euston to Liverpool, all under 3 hours thanks to the change at Stafford being only a...

I have just got back from a day in London catching up with some friends. It's that time of year when it is the end of another week, people are off work and everyone wants to get out and make the most of the weekend. It seems as though there has been a lot of disruption on the network today. I...

Engineering work is taking place today across the Southeastern network. Many will be annoyed although the work must take place at some point. Buses are replacing trains between Canterbury West - Ashford International and Ashford Intl - Ebbfleet Intl...

I am helping a friend plan their journey from Liverpool to Heathrow Airport next week. They will travel down with someone the day before their flight who will stay overnight with them at a hotel in terminal 5 and return home the following day after waving them through departures. In light of...

I got an email from Southeastern this afternoon to let know about their brand new on board entertainment system Southeastern Motion. Apparently they have been rolling out the entertainment system since mid October although this is the first I have heard of it. It appears to be similar to the one...

I have never bothered to look too closely at times of the underground but it seems they behave very differently to the way trains do. I was looking up a journey earlier and I noticed that although the total travel time was 10 minutes, it said it will take 12 minutes in total. I then looked up...

I am on my way back from London Victoria after a lovey day at Winter Wonderland with some friends. I noticed that this train terminates at Dover at 21:10 which is the same time the service towards Ramsgate arrives. I sent Southeastern a tweet to ask to thek hold my connecting train and their...

I'm so annoyed! I got to the train station and the stupid machine would not print out my ticket. I put my reference number in correctly three times and it still said it couldn't find anything. I showed my booking confirmation to man at the barrier and he said there was nothing he could do it...

My friend Jamie from university is doing his final major project and is looking for people to take part in his survey about Southern's delay repay compensation scheme. The questions are based on your thoughts and experiences claiming compensation from it. I wondered whether any of you would be...