Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!
So, can someone do a price comparison?
I'm sure last year a 'walk up' super off peak or off peak (can't remember which) was ~£62 with my railcard (Thameslink station to Edinburgh via King's Cross). I was relying on this again for a future journey coming soon - as I'm not yet sure which service I...
Just back here - lol, yes without a toddler and pushchair etc in tow then 11 mins to make the train would normally be doable as I know exactly what I'm doing, but toddlers complicate things somewhat.
As predicted, the person at the gate started to tell me my ticket wasn't valid but I basically...
When did this Friday thing come about? I had no idea!
I have a seat reservation but I'm not sure where my toddler is going to go as she is free to travel!
Yes I hold a super off peak single Flitwick to Edinburgh. Restriction says 1k but when I go to that link, it doesn't say anything about being allowed before 0928 :( I just know I'll get hassle.
I've got to make this journey tomorrow and I need to know what to say when I inevitably get stopped at the gate
I've booked a totally valid Flitwick to Edinburgh Super Off Peak from 0859 at Flitwick. This is the ticket I've been given before after simply booking the ticket with the arrival time...
Can someone tell me why the GWR website is trying to sell me a super off peak single Cardiff Central to London Euston via Birmingham on 24 Dec for £47.20 that for some reason includes a zone 1 London Underground fare? National Rail and Trainline tell me the ticket should be a flat £44.20. I...
So I spoke to the Hitchin staff and they said that GA are giving out revenue staff maps showing that the Smart Card is only valid from stations quite close to London on the GA network?! I have absolutely no idea what utter nonsense this is, as they were quite happy to put my Cambridge/London...
Thanks. Started 6 June 2017, cost £4780.00. Cambridge/London any route.
So now GA are telling me to get it changed to a paper ticket again - fine, easy enough, but no-one at the ticket offices seemed to know this before. It's a step in the right direction at least.
Sorry, I'm confused. How can GA give me money back for a changeover if they didn't sell me the original ticket? As surely they'd owe me money if I changed it over?
Any advice for what to ask for when asking for a changeover? Never done this before.
Wait - I'll get more money back if I changeover then just don't use it?! WTF. Well, I don't know how well that's going to go down as currently in phone tennis with GA about even being 'allowed' a refund.
Any advice? Not sure how to resolve this? Who would be liable for changing it back to a...
So to make matters worse: I actually need a refund.
-Purchased paper annual at Virgin’s King’s Cross office
-Swiftly stopped working so got a replacement paper ticket at Cambridge (GA). Advised of Smart Card but then told as I hadn’t purchased it there it may not be possible
-GA email me to say...
I'm not sure how that helps as I need to get on/off in Hitchin, not Stevenage
As an aside the gate staff also said that certain tickets on smart cards were not relevant on Virgin Trains. Lol.
They told me to get email confirmation from GA that yes my ticket is valid but surely this is just a...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.