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I must admit ,being of an older generation and saw the introduction of the DMU's in question, I have never given it a second thought that the driver walked across to hand over the Token. It is just the way its always been done, but I can understand that someone new to the experience may feel its...

I understand its Environmental Health Officer (EHO)

From NRE just now:- Newport - Hereford Heavy rain has flooded the railway between Cwmbran and Abergavenny, blocking all lines. As a result, trains between Newport and Hereford may be cancelled or delayed.

I have successfully claimed taxi fares to get me home from GWR, West Midland Railways and Arriva ( before TfW) when I was delayed such as I missed the last bus home due to late running trains. . Yours is different as you used the taxi to complete the journey that you had already paid for, to...

Surely the 1644 GWR service is the one you select as that is the one that caused the delay (ie cancelled) . That's what happened with me with a cancelled TfW service from Manchester, and I ended up with another TOC , but claimed the delay from TfW. siting the cancelled train as the reason...

When claiming delay repay ,on anything that doesn't fit the online system , I send as a letter either by post or email and have so far always been successful.

I see TfW is offering ticket acceptance on Monday 10th & Tuesday 11th, for those with tickets for today

Just to add an update . Tfw has reimbursed me the whole return ticket price on the basis of 120+ mins delay ! . I did query this as only the return journey was affected, with the following reply:- Thank you for submitting an appeal for your delay repay claim. I would like to thank you for...

I sent the following letter to TFW after suffering a delay on 21 December 2019 and have just received a very detailed letter explaining the delay and Delay repay of £3.63 plus a £10 Rail Voucher, well worth the little effort reporting it although its taken a month to come respond. I would...

Thanks all for your input, being new to all this its an eye opener as there all the information resides.

Yesterday (Sun 19/01/20) I looked to purchases an Off Peak return Leominster (LEO) to Manchester Piccadilly (MAN) using the TFW web site . I selected 10:01 departure LEO to MAN , which required a change of train from TFW to Aventi at Crewe , return 14:30 direct MAN to LEO. arrival 16:29...

Same issue with no period return , Malvern Link to Hereford. Booking hall Staff sell you Worcester ( Foregate St) to Hereford instead

A number of hits are trailers carrying plant with the jib too high etc. I believe one of the hits at Broadway was such an incident . Drivers should check the height but its obvious that doesn't always happen. I notice the TV programs about moving oversize loads or railway engines etc, show the...

I seem to remember about 5 yrs ago I was looking for the train times when it was Arriva, and the route via Craven arms did come up as an option, but cannot remember whether the pricing was the same. As I intimated some staff believe via Cardiff would be OK and others No.

New Forum Member. One journey that has intrigued me for a number of years with no consistent answer from Booking Clerks or train staff. I often take a day return journey on the Heart of Wales line Bucknell (BUK) to Llanelli (LLE), on weekdays Two tickets show as being available on Tfw booking...

I wish I had the opportunity out here in the sticks

If its of help , Companies House list Registered office as :- C/O Arriva Plc 1 Admiral Way, Doxford International Business, Park, Sunderland, Tyne & Wear, SR3 3XP. Still a legal entity, filed 2018 accounts in March 2019