Recent content by osborn99

I have a 5 hour flight from Tenerife to Manchester next Sunday and find out I have to get a replacement bus to Preston which is just great. I also find out this engineering work will last a month every Sunday but they don't tell us what this work is. You see, the way it works is they...

Hello, an update. I checked on thetrainline and I was delayed by 33 mins on xc from Southampton to Manchester. So I sent my claim Today I received 50% compensation in train vouchers. Very happy with that, did not expect it

Ok, thanks for that. Last tube to Waterloo was 00:27, is 39 mins connection time risky? When I say I have panic attacks, I really do. So it's not worth applying for a refund? Yes the Virgin staff paid for my taxi but it was their job to get me to B as someone said, they had no choice. As...

Hello, Me again, not sure if it's just me or I'm unlucky. Every train I get on gets delayed. Manchester to Weymouth, overnight advance Tuesday night the virgin train arrived in Euston at 00:30, 42 mins late. I missed my connection to Waterloo via tube. I was almost in tears, thought...

Hi can I just check, I found an advance ticket on Tuesday night for £20. As it's an advance ticket it will say valid to 21st August. Will the ticket be valid on the morning train on the 22nd August? Sometimes When I travel overnight on an advance ticket even though I travel on the selected...

That's good you travel first class, did you get up and see the people standing in the 2nd class? Did you ask people who were doing the same journey as you if they were happy to pay £55.5 return? In my situation Chorley to Manchester tpe is always full and you have to stand up. There is a...

Thanks for your help :) As soon as I got management attention Northern rail sorted it very quickly. I have my refund. They promised something like this will never happen again which I am happy with. Shaun

I've sent Northern rail an email hoping management will call me. Got an email saying they will reply in 20days. Does anyone have contact details of the bosses at northern rail?

Thanks for that, I have actually sent East coast an email 24 hours ago but they have not replied which is why I went to northern. The guy who I spoke to said some people came to fix the ticket machine and admitted there was a problem with the printing, so to suggest I might not get a refund...

Right, here goes. I hope you follow, when I first attempted to collect the tickets at Chorley at the machine all it gave me was a collection receipt, I now know the machine thought it printed the outward journey. So when I collected the tickets at the Bristol machine there was no outward...

When I enter the ref number, it shows the journey and asks me to confirm which I do. It stays on printing 1 of 6 then says there is an error, seek assistance. Yes, both the ticket inspector and the guy behind the desk both said It's nothing to do with them. It happened a month ago as well...

Northern run the station so I guess it's Northern who run the machine. I changed at Manchester But the time to change trains was 10 mins. The staff said I had to buy a new ticket if I want to travel.

I bought tickets on the East coast site to be collected at Chorley. For the second time this has happened I enter the ref number, the tickets fail to print. When you ask the staff they say the machine is nothing to do with us, useless. Why on earth are they not trained to use the ticket...

I've got it down to £49 return but involves the bus and arriving at 19:24 and a lot of travelling but a saving of £72. Nationalexpress.com do fun fares. Here are national express times: 07:20 Manchester - Birmingham 10:20 = £5.5 11:00 Birmingham - Bristol 13:00 = £6.5 13:30 Bristol - Exeter...

I was travelling from Manchester Victoria-Chorley at 3pm. 2 carriages, at least 40 people standing. It's the same every time I get on the train. The new franchise need to invest. For the service they give I will die if they are allowed to extend the franchise.