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Unfortunately, I still witness the on-board supervisors charge people excess fares/upgrades on an almost daily basis between Brighton and Gatwick, or tell them they'll let them off if they get off at Haywards Heath and catch a Southern or Thameslink service.
One particularly patronising OBS the...
Hi
Long time member needing a bit of ticketing advice please!
I've already purchased a ticket and it can't be easily changed due to being booked through the work ticketing provider.
I need to go from
Brighton to Shepherds Bush
And then to Bond Street later in the day
And then back to...
My Gatwick Express service from Brighton this evening made additional stops at Three Bridges and East Croydon due to the disruption. Could possibly have been the case in the other direction too.
There seems to have been a lot more southern branded units appearing on the Gatwick Express lately.
Twice last week there was a white and green 387 making up part of my train, and I was very surprised this morning to have a pair of 377/2s turn up, along with announcements that it's a Southern...
I live in London and I have never seen this happen before. It's probably not a maintenence issue either as I doubt any of the London garages check the windows during maintenence.
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