It's very tempting to divide it up into a plain "those that do and those that don't", or worse, "all teenagers at the same", but I think there are three groups at play:
- Those who just don't cause trouble
- Those who wouldn't normally cause trouble, but egged on by peer pressure, summer holidays, etc., forget how to behave, but will respond positively if directed politely.
- Those who will always cause trouble, come what may.
There are clear a number of the latter group in Manchester's bus stations, or as those of us watching "Fare Dodgers" have seen, on Nottingham trams, but why should the other two groups suffer a result?
I haven't actually done much bus travel in August, but should the two very polite girls on a service in Herne Bay (the younger quite obviously of an age where the major operators would have preferred parental, rather than 'older sister' company) who travelled a few stops have been forbidden travel? Similarly, should the very large and slightly imposing group in Chatham Bus Station, but who were actually quite polite and said thank you in response to being told the correct bus stop for their desired destination have been branded "trouble makers" just because they were a bit rowdy?
I don't doubt there have been problems in some areas and with some groups. But there is a balance with those bus company representatives here who've said they've seen an uptick in adult fares as a result, which is surely a good thing for the industry?