The same offices we work in
Planning is a role very few people want to do. It’s fraught with frustration and constantly changing plans, helping colleagues working 2 or 3 jobs in different parts of the department to keep ever changing plans in place. Not easy at all and it doesn’t always work out as we are only human.
The problem is that too many people on here don’t appreciate the work that goes in to providing a train plan that works with all the obstacles thrown in the way because they only see their side and nobody else’s (if you come on this forum it’s rare to not get an explanation of any issues, it’s down to those who don’t understand to try and actually understand instead of criticising). I am also a rail user and get frustrated when my commute goes wrong but would never criticise the staff, whether it be those on the frontline taking the flack or those of us in the offices taking the flack on forums like this. Would you like flack for doing your job if it goes wrong because the stars haven’t aligned today?
Where have I said “come and do a better job” or “come and do my job for me”?
If you read it right you’ll see I invite people to come and observe the job to understand the issues but people don’t want to (probably scared to see what we put up with on a day to day basis) so I will continue to defend the role of planning when it is criticised. I’ve observed other jobs that I’m not interested in doing to gain an understanding of it, where’s the harm in that?