Lets list two reasons why travellers (note the spelling!) would hate voyagers. You don't need to be an enthusiast to understand these ones.
1. Overcrowding. They are simply far too small, and they don't even use the space efficiently. You can fit more people in a 3 car 159 than you can in a 4 car voyager. People resent having to stand from New Street to Reading. This has happened to me more than once, despite having reserved seats. When I got on at New Street, the train was packed, and I couldn't make it to my seat until Oxford, whereupon I found it occupied. The only solution to this is longer trains. The other issue with overcrowding is that they are narrow inside because of the tilt profile. This really exacerbates the feeling of being crammed in.
2. The smell. There are two unpleasant smells on an overcrowded voyager.
a) Sewage. Not overly common on VT Voyagers as they spend the money masking the smell, but on XC Voyagers, that smell is there almost all the time. This problem is thankfully fixed on Meridians.
b) Sweat. Commuters in the South East know this one as well as it is a common problem on commuter trains and on the tube. Overcrowded spaces tend to get warm. Even where there is air conditioning.
This isn't so bad when you're going to Woking from Waterloo or Reading from Paddington, (although those trains generally don't smell of crap), but being sat (or just as often stood) in a stinky train on a long distance journey is quite unacceptable.
For those two reasons alone many would welcome more HSTs (or other longer trains) on XC.
No one doubts that the Voyagers are too small for the numbers of travellers who wish to use them, that however doesn't make them a bad train, rater a poor choice of unit to use for the services that they are used on. The problem is they are on a fixed lease, meaning to use something else would mean paying for the Voyager and the extra unit (if there was any spare anyway).
This could be fixed once the Voyagers come off lease and HST's are realised from ECML and GWML, as more HST's and pairs of Voyagers could be used. Although that could lead to problems at the start of 2020 as the new franchise will have only just started and HST's (as they currently stand) wouldn't meet the DDA requirements. Although the potential release of 221's from the WCML could provide to be enough to retire the HST's and for the services to continue until new units can be delivered.
Even just 5 HST's replacing services run by pairs of 220's which when replace services run by 221's which then replace services run by 220's which are then paired up to replace 221's which replaces 220's.
That means that the following replacements (existing/proposed)
5 pairs of 220's (400 seats)/5 HST's (535 seats)
10 sets of 221's (250 seats)/10 pairs of 220's (400 seats)
10 sets of 220's (200 seats)/10 sets of 221's (250 seats)
That is then half the 221 fleet replaced by pairs of 220's and over half the 220 fleet running paired up all the time. Add in more usage of the existing XC HST fleet and capacity could be increased across most of the XC network. Probably not quite enough that there will always be seats but enough to improve matters to make a noticeable difference.
However, not so much that when the HST's (535 seats) can't be used that the WCML 221's couldn't be used in pairs (500 seats) to replace them (assuming that they are all released). Even if they are not all released, it would limit the number of new units that would need to be delivered in a short time before costly changes to the HST's would be needed.
In some areas XC will see some relief from other TOC's running more services.
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Voyagers are acceptable form of transport for me when they meet these 3 things.
1) Not horrendously overcrowded.
2) When the bog does not smell.
3) When you don`t end up having a seat that has little or no view of the outside world.
Otherwise the are pretty good trains, I only wish they would have made them longer, and if the e voyager conversion had taken place (but for various reasons they did not) They are bloody quick and if i dare say it, when they accelerate they make quite a good sound.
Sam
I personal think that the Voyagers are here to stay, just after a load of end units are scrapped and have been reformed into a more useful length (say 7 coaches, with circa 380 seats) possiblely with some standard only 3 coach units (circa 145 seats) for crowd busting in the cores. Although with new 9 coach trains forming up the rest of the fleet (possiblely formed of a mix of 222's and new trains, given that not all the 222 fleet would be free for a bit of time until electrification is complete).