People will complain about overcrowding regardless, so there's no point trying to reduce this by not having toilets and consequently generating a whole additional set of complaints about not having toilets.
I didnt say it was to reduce complaints about overcrowding at all so I dont know where you inferred that from. What I did say however is that it would increase complaints about overcrowding. Especially as introducing, at vast expense I may add, toilet facilities to stock that maybe doesnt have any or does not have enough, will also have to make them DDA complaint too. Thats not a bad thing just pointing it out.