dunno
New Member
My ticket was checked by a cross country officer and he informed me that I have booked a discounted ticket (16-17) and my ticket will be invalid. He told me he needed to check the ticket and get back to me.
He got back to me and charged me for a new fare which i paid, he further asked me why have used the 16-17 while I don't have a rail card and if someone else uses my account. I responded to hin that I really don't know what happened and I used my account alone.
He told me he would need to investigate this and left politely. He didn't collect any information from me, and I paid the new fare, which he issued me a receipt.
To add, I suspects that somehow I might have clicked this railcard thing some weeks back when I had a discussion with a friend about rail card and must have booked discounted tickets in the past 1-2 weeks.
Please I need an advise, will I be getting any letter or email? I'm totally in experience.
He got back to me and charged me for a new fare which i paid, he further asked me why have used the 16-17 while I don't have a rail card and if someone else uses my account. I responded to hin that I really don't know what happened and I used my account alone.
He told me he would need to investigate this and left politely. He didn't collect any information from me, and I paid the new fare, which he issued me a receipt.
To add, I suspects that somehow I might have clicked this railcard thing some weeks back when I had a discussion with a friend about rail card and must have booked discounted tickets in the past 1-2 weeks.
Please I need an advise, will I be getting any letter or email? I'm totally in experience.