mister-sparky
Member
These are two very important points to consider.
I save £10-£20 even with a railcard on my most common train journey by using Southern to Victoria via Eastbourne, rather than using the Southeastern service which goes to Charing Cross and avoids Eastbourne, only shaving 30-45 minutes from the journey time.
Southern is much more prominent in the Hastings area, Southeastern is much more of a secondary service. ITSO is an important feature, how can they expect to implement such a feature and then only enable it across some of the most unpopular stations across the line and continously expect it to be used? Hastings isn't the only station being blocked by the ITSO implementation on Southern routes.
The SE service from Hastings to Charing Cross is more expensive than the SN service to Victoria because it's quicker. 1hr 40mins compared to 2hrs approx.