New bus fleet criticised over single-door access
https://www.bbc.co.uk/news/articles/c5y9g62696lo (18.03.2026)
This is just so pathetic. In response to the well founded complaints, WYCA officials have merely said that they "remain open to the idea of dual-door buses" and might "consider route-specific consultations in future".
I was in Brighton recently, which made me realise that what separates a great bus system from a decent one is not necessarily franchising, though it can and does help (see London, and Manchester with its recent improvements through the Bee Network).
I just don't understand why more places, including West Yorkshire, are not moving towards high-frequency bus lines with dual-door buses like you get on several routes in Brighton. There are so many benefits to this, but two major ones are:
- dwell times at stops are greatly reduced, and
- the timetable no longer really matters because you always know another bus will be coming along soon.
To be clear: for many parts of the country, getting a bus every 30 minutes, let alone every 12–15 minutes, is a complete luxury. And getting any bus, whether that's a single-decker, double-decker, single-door or dual-door bus, etc., is preferable to no bus at all. But in reality, the real magic starts to happen when you start getting a bus every 5–10 minutes. At that point, even if the bus is late and bus bunching happens, the end result is still somewhat tolerable. And that's when you start to get a proper increase in ridership too.
But if the bus only runs 3–4 times an hour and is delayed, you could be stuck at a bus stop for over 20, 30, or in extreme cases over 40 minutes. This has happened to me several times both in London and in Manchester. It's precisely this sort of thing—coupled with buses constantly getting stuck at red traffic lights, in car traffic, or having to swerve around dozens of cars and delivery vans parked in the bus lanes, or buses being slowed to a pitiful crawl by the ridiculously short distance between stops and long dwell times (I could go on), that can make taking the bus such a painful experience in the UK compared to other places throughout Europe.
London's buses are, on average, still a lot nicer than Manchester's, and Manchester's buses in turn are somewhat nicer than those in many other UK cities (cough, Firstbus Glasgow, cough), but there remain significant issues in both cities despite everything being franchised and publicly regulated now.
Then there is the subject of single-door buses. And before the usual UK-centric excuses are thrown about (cost, fare dodging, risk of "injury", accessibility issues, etc.), let me once again underline: the UK is an absolute outlier on this. Not just slightly, but entirely. Single-door buses are virtually unheard of in western continental Europe in an urban setting. Not only are two-door buses bog standard in cities and urban areas (often a legal requirement even), but increasingly many cities throughout Europe are moving towards buses with three doors (Barcelona, Rome, Paris, Amsterdam, Valencia, Munich, Copenhagen, Oslo, Stockholm, just to name a few). This is for non-articulated buses, because for articulated buses the door count can reach as high as five!
Dual-door buses are also basically standard in London and Dublin now, but of course everywhere else in the UK it's a case of "terribly sorry chaps, it just can't be done here". Yeah. Right.
Obviously there are constraints in the current system, which is a system that has been plagued by underfunding, fragmentation and managed decline, and these shortcomings will need to be taken into account. But the fact that neither TfGM nor the WYCA have created a serious and committed vision, plan or roadmap for a longer-term conversion of all bus stops and most buses to 2–3 door operation in the future is simply beyond me. Lazy, lazy small-c conservative thinking, in my honest opinion. The end result is that we are lagging behind the rest of Europe to a staggering degree and it's frankly embarrassing.