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Using MegaBus/Train ticket for the first time

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CheapAndNerdy

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I'll be travelling from Euston to Liverpool on Wednesday (Virgin Trains) and I have my Megabus voucher text message. I've read the website T&Cs and I can't see any particular problems, but I like to be prepared for most eventualities. So what can I expect when I turn up at the platform gate?

Do I simply hand my phone to the ticket checker to read the text message or do I read out the voucher code to him/her?

Is a paper copy of the voucher preferred? Does it have to be from the official email or can I simply write the voucher code down on a piece of paper?

Thanks.
 
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rail-britain

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Name and voucher code should be enough

If possible, and your mobile phone allows it, send the text message to email and print it out
I have heard that some conducters demand to also see the mobile phone, but when the battery is flat this is not possible
 

swt_passenger

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Name and voucher code should be enough

If possible, and your mobile phone allows it, send the text message to email and print it out
I have heard that some conducters demand to also see the mobile phone, but when the battery is flat this is not possible

They have that coverered. If you claim to have a ticket stored on your phone, but the battery is flat, you are contravening the conditions of carriage:

If an Electronic Ticket cannot be displayed, you will be treated as if you were unable to hand over for inspection a valid ticket.
 

CheapAndNerdy

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Cheers for the replies.

I no longer have a printer, as the last one I had was used so infrequently that it got all bunged up and useless. Not worth investing in a new one.

It's a good point about ensuring the mobile phone battery isn't flat. I'll make double plus certain it has plenty of juice to satisfy even the most inquisitive of rail officials. :D
 

transportphoto

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One might think "...or at least enough to get you through the barriers, because once you're on the train you can plug in (as long as you have the charger)"

But then to cover all eventualities (onboard socket's not working) - have a full battery!
 
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