martynbristow
Member
I found its always the guard not checking the board and RTT states 2E so it's not just me. The problem is on short hops they just buzz and go. They assume the times right because the journey has been normal.
I found its always the guard not checking the board and RTT states 2E so it's not just me. The problem is on short hops they just buzz and go. They assume the times right because the journey has been normal.
I found its always the guard not checking the board and RTT states 2E so it's not just me. The problem is on short hops they just buzz and go. They assume the times right because the journey has been normal.
You could almost argue that you are trying to find a solution for a non existent problem as well. Perhaps before you go further you should present us with figures of how many people miss the last train of the night as it departed more than 30sec early and were left stranded all night...
How many would you say is acceptable?
In my book zero.
IIRC it was mentioned earlier in this thread that the guard cannot always check the board as its often not close enough to them for the time to be read. Also, as has been mentioned above, the board may be showing a different time to the guard's watch. It has been known for the difference between my watch and the station clock to vary by anything up to 2 mins between successive stations. If I had gone by the fastest, I'd have left a minute early and if I'd gone by the slowest I'd have been a minute late. Guess what? I went by my watch and arrived at the terminus on time (by my watch and the board!)
It's not a case of what is acceptable and zero with human error is unrealistic, not achievable and no company would aim for 0 on that basis.
If you're not aiming for zero then by definition you must have an acceptable non-zero figure in mind.
Some.I'd say 7.
Some.
Young Martyn & Neil accept nothing but the perfect do they.![]()
How would I know! I watch them as they've left me early many a time. It gets into a routine after 10am when its quiet and they train gradually makes up time.
When you run down the steps to see the train heading into the tunnel but the board stating **:16 when its not due till 17 it starts to wind you up. The next train is in 15 minutes but it adds up when they do it all the time.
Watch the dispatch. Passenger door opens, then the guards door, then they shut ... and buzz buzz. Th board is only 1 coach away its not impossible to read.
Although most staff are more thorough.
If it's within a min before departure then that's you cutting it too fine I'm afraid. Doors close up to 30secs before so if the boards say xx:16:30 when the doors close and train leave then the guard is right, you are wrong.
But you still havnt told us how you know they leave early due to human error.
It's not a case of what is acceptable and zero with human error is unrealistic, not achievable and no company would aim for 0 on that basis. Unless this is a fairly common thing (which it most definitely isn't) then no money or time will be spent fixing it.
Neil Williams-you just seem to troll this forum jumping on any chance to criticise staff. It's not helpful to threads nor is it interesting. Of course no error is desirable but things happen. Grow up and get over it. A comment like 'in my book zero' really is pointless.
Doors only close 30 seconds early when advertised! In this case core stations, and if I'm held up elsewhere buying tickets, stuck behind people blocking stairs etc.
And I think I stated was in the tunnel 1 early, which means i had 1min30 ... its a known problem at such stations
How long should you leave to stand waiting for the train if 1 minute is pushing it then 2? 5?
I have found a service from my station which got a trigger at 1m30 early so that is he doors would be pushing on 2m early as they have a 15s closing sequence :/
I don't think "human error" its lack of checking.
RTT states the train stood for 15s give or take and in that time the guard needed to ensure the train was correctly in the platform, open he doors, allow boarding and then wait for them to close and move off to provide the trigger.
I'm not asking for money or time (other than that of a driver or guard) to be spent, simply a bit of professionalism.
It is in my view the case that running a last train early is unacceptable, and so staff should put special effort (check, check then check again) into not doing, such that running early is a REALLY rare event. If that's what you do, great. If not, I'm glad you don't work for me, as you wouldn't last long.
To use another example: no SPADs are acceptable, but you do get the odd one. I'd like to see early departure almost as unacceptable in the eyes of staff.
Sorry, you can't see the problem with the last train of the day leaving early? Really?
I find that hard to believe.
But all you are doing is staff bashing without a clue what you are talking about. You can't possibly know what caused a train to leave early. You are simply guessing.
Whereas you're blindly denying that the staff are ever at fault. You can't possibly know what caused a train to leave early. You are also guessing.
Sorry, you can't see the problem with the last train of the day leaving early? Really?
I find that hard to believe.
Whereas you're blindly denying that the staff are ever at fault. You can't possibly know what caused a train to leave early. You are also guessing.
http://www.realtimetrains.co.uk/train/Y53059/2015/04/26/advanced
Shows it departed at 1512 and a quarter, so the station clock running well over a minute early. Maybe a forum member who works at Northern can report for me![]()
Thread still going and still spot on!!Let me paraphrase the pages and pages of arguments that will now follow.
No, they shouldn't be, traincrew are human though and make mistakes. Someone will no doubt point out if you miss a train and are only reaching the station within a minute of departure then maybe the passenger is cutting it too fine. The someone will come along and claim its the biggest travesty in the world and any guard or dispatcher who allows a train to run early, no matter by how much, should be sacked, set to the gulag then eaten by lions. Then it will be pointed out that the station clock may not match the watch used by the guard hence the discrepancy. Then several more pages of the same argument going in circles between normal users, traincrew and the people on here who hate all rail staff.
tl:dr: Shouldn't happen, sometimes does, rarely more than a minute or so.
http://www.realtimetrains.co.uk/train/P50647/2015/05/03/advanced Appears to have left Penrith North Lakes 12 minutes early today, yet according to the social media teams, it left ontime?
I assume it may have left after all the passengers from the connecting buses from Edinburgh & Glasgow (due 13:45) boarded?
Is Penrith normally a scheduled stop for this train or is it just because of the engineering works today?
Anyhow - check this this one out for a major recovery feat! From 98 down to 6 early in 19 1/4 miles!
Methinks there is summat wrong with RTT at Penrith??
That train appears to have travelled back in time.reb0118 said:Anyhow - check this one out for a major recovery feat! From 98 down to 6 early in 19 1/4 miles!
That train appears to have travelled back in time.
I say if the train departs up to 2 minutes early and you miss it then it's your own bloody fault. Buses leave early all the time and you don't see people whinging about it. If the train leaves 3 whole minutes early then you may have a case. But in my experience the last trains often tend to depart a minute late rather than a minute early anyway.