Train service control

[Kimbob]

Hi does anyone have any information hints or tips for an interview will be an hour long this includes a task? ..... Northern for train service control

 

[LCC106]

I have a few ideas but no absolute knowledge. Interested to know what YOU think the demands may be, then I’ll add some thoughts.

 

[D6130]

Hi does anyone have any information hints or tips for an interview will be an hour long this includes a task? ..... Northern for train service control

Ten years retired from Northern now, but I would suggest that you'll need to show a thorough knowledge of the company, its services and ethos....and in particular the detailed geography of its network. You will also need to demonstrate the ability to work under pressure and to short deadlines.

 

[Islineclear3_1]

You might find this old thread helpful?

Train Service Controller - Northern

Hi Is anyone currently doing the role of Train Service controller or ever done the role? Preferably with Northern. I have a basic understanding of what's involved but would love to hear from anyone who has experience to what is done on a day to day basis Thank you

www.railforums.co.uk

 

[Kimbob]

Ten years retired from Northern now, but I would suggest that you'll need to show a thorough knowledge of the company, its services and ethos....and in particular the detailed geography of its network. You will also need to demonstrate the ability to work under pressure and to short deadlines.

D6130
Happy retirement, Yes great advice I am 9 years with Northern starting as train presentation,Conductor, Deputy Depot shift manager I have more than basic knowledge. I am rubbish in interview's using the STAR technique any advice how to ace an interview would be greatly appreciated

 

[skyhigh]

I am 9 years with Northern starting as train presentation,Conductor, Deputy Depot shift manager I have more than basic knowledge. I am rubbish in interview's using the STAR technique any advice how to ace an interview would be greatly appreciated

As you've worked as a DSM you should have some experience for the role and some good examples you can use. Think about examples where you've had to work under pressure, prioritise tasks, communicate, work with difficult people etc. Look at the job description and see what characteristics it says are important and then think of examples when you've shown those. Then when you have some good examples, practice practice practice with STAR. Ask a mate or partner to help you. They don't need to know the role, just be able to see if you've covered each element of STAR when answering a question.

 

[LCC106]

Situation - explain the situation. Task - what needed to be done. Action - what did you do personally. Result - what was it and think about whether you might do it differently next time. If so, why?

Still interested to know your thoughts on the demands of the job.

 

[Kimbob]

As you've worked as a DSM you should have some experience for the role and some good examples you can use. Think about examples where you've had to work under pressure, prioritise tasks, communicate, work with difficult people etc. Look at the job description and see what characteristics it says are important and then think of examples when you've shown those. Then when you have some good examples, practice practice practice with STAR. Ask a mate or partner to help you. They don't need to know the role, just be able to see if you've covered each element of STAR when answering a question.

Thank you that is great Skyhigh you've given me the incentive to start practising technique as I read your msg 4 scenarios popped in my head
I know where to start now