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Train delayed by 2 minutes. Missed connection. Options?

Thread starter Musicman6
Start date Today at 11:53

Today at 11:53

Musicman6

New Member

Booked West Byfleet to Exmouth via Rf tickets.
The West Byfleet to Woking connection delayed by 1min 50 sec! But didn't give me enough time to identify platform required, cross bridge to get connection. I had 4 minutes max.
Booking ref. E-D8S9R73BD. Can I claim delay repay?

Having SWW only ticket, could I use cross-country/GWR with this ticket? Or do I have to wait at Basingstoke for the next SWW train to Exeter?

Thanks!

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