tickets on engineering diversions

[mickey]

If a train normally follows a certain route but is diverted because of engineering works, are 'Route X' tickets that would normally be valid still valid even if the train no longer passes through the required station?

An example would be a ticket from Liverpool marked 'Route Crewe', when the line through Winsford is closed and trains have been sent via Manchester and Stoke to Stafford. Could it still be used or would the passenger have to travel via Chester?

(Note this is a hypothetical example. I have no specific ticket or date in mind, and I know trains are more often sent via Goostrey. But it has happened before now, and the principle will be the same everywhere.)

 

[island]

They should be. In circumstances like this I would always ask station staff to endorse the ticket, just to be on the safe side.

 

[yorkie]

Yes, and ATOC have confirmed that fact.

 

[mickey]

Yes, and ATOC have confirmed that fact.

Thanks - I should have known you'd have an answer!

 

[Mojo]

From the RG instructions:

On occasions due to short notice engineering work and disruption, services may be diverted from their normal routes or customers asked to use alternative routes. In these circumstances operators will make special provision to allow extra permitted routes. They will advise other operators and retailers of the extra provisions made to convey customers by routes other than those which are normally permitted. This provision will also apply to connecting services which are not directly affected. Any through train diverted from its usual route will count as a permitted route between the stations it is normally scheduled to call at. This does not apply to additional stops on the diversionary route, unless specially advised or they are on the permitted route for the journey being made.

 

[IainH]

..and would that still apply if the ticket was operator restricted? So if the example above was an LM Only ticket, and due to diversions / disruption no LM trains were running on all/part of the route would that be OK? Also, the extract Mojo has posted specifically mentions "Short Notice" diversions (is there a formal definition of short notice?) and mickey appears to be planning in advance.