Ticket refund but still travelling

[obobob]

Hi all, if I get my advance tickets refunded, I called Virgin to ask if I could and this was okay w them, and I’ve already collected the tickets, what’s there to stop me from travelling with the tickets refunded??
Many thanks

 

[mikeg]

Hmmm odd response from virgin as advances are normally non refundable. Did they ask for the return of the tickets?

 

[obobob]

Hmmm odd response from virgin as advances are normally non refundable. Did they ask for the return of the tickets?

They just said I should pay the £10 per ticket and that’s it. I thought it was a slight loophole, do they usually ask for the tickets to be returned?

 

[mikeg]

Unsure as I've never done it after picking up tickets. But there is a legal requirement to pay your fare under the regulation of railways act 1889. Whilst unlikely to be detected I would advise against travelling. Have you already received the refund?
Also are you sure it was actually an advance and not a walk up ticket bought in advance?

 

[gray1404]

I'd also check if you have received your refund yet. Normally they will not refund you until you have returned the tickets to them and these would need to be unused (and not marked or gone through a ticket barrier).

 

[yorkie]

Yes they would ask for the tickets to be returned, I'm also surprised that they agreed to a refund without admin fee, unless the reason you choose not to travel is because the journey is subject to disruption.