bramling
Veteran Member
Your problem is that the railway is a commercial business, - albeit a pseudo privatised business. If you travel in the south-east on the busiest lines in the country where the nature of that business is moving the maximum number of passengers possible safely on Victorian infrastructure that itself would have prohibitive costs to fix. You are coming from some passengers point of view. The railway is a public transport system.
As I said, it is a business where the customers are captive and the objective is to deliver the capacity at the minimum cost/maximum profit. It's not the relatively small cost of adding armrests, tables and cushioning, it's the cost and performance implications of them being there. The addition of armrests would either make the seats too narrow for some or narrow the gangway, more legroom would reduce the number of seats, tables (apparently proven in tests) increase dwell times, more cushioning is not necessarily what everybody wants, - those who do could bring additional cushioning with them whereas those who need a firm supportive seat couldn't remove any fitted cushions.
Passengers are travelling in class 700s for an average of 25mins. Those travelling for 1hr+ are in the minority and a lot of them are making journeys less than 25mins. So the trains have been specified to carry the maximum numbers for the duration that most passengers actually do. The dwells are also part of the requirement as they have an impact on the line capacity. The previous stock was becoming seriously inadequate for the volume of traffic on the line. Passengers along the route were unable to board trains. The trains couldn't get longer so something had to give. Those lucky enough to board at the start of the journey have always had seats. With the new trains, those travelling from mid route stations at least now have a chance of boarding, so they can stand (and look at the luckier passengers who have filled all the seats). They now have better, safer standing space.
See above, - passengers on longer journeys are in a minority.
I really wish we could get away from this average journey length nonsense. 25 minutes barely gets anyone from St Albans to London, which is the first stop outside London on many Thameslink services. For GN 25 minutes is even less - Hatfield and Stevenage.
The antics of many passengers in turning up early on platforms so as to be first on the train, pushing others out of the way and other behaviours suggests people do value getting a seat highly. Likewise many choose to take slower services if it gives them more chance of a seat. This applies even at locations where the journey to London is 25 minutes or less. I don’t think I’ve ever stood from my local station to London, ever - including at peak times, although admittedly I do have a very good experience of which services to aim for.
The result of all this is already people turning to other modes. I haven’t used a mainline train to get into London at all this year yet, and neither has someone else in my household. With worsening rail performance recently the car is proving massively more attractive for me.
Maybe loss of our revenue isn’t much in the grand scheme of things, but if this becomes a trend then it will start to bite - especially loss of discretionary off-peak revenue.
Last edited: