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SWR Guard Position Prospects

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magicmcone

Member
Joined
25 Jan 2020
Messages
19
Location
London
Hi there,
Thanks in advance for reading.
It is my first post here as after some time trying, I passed the assessments and got an interview for Guard with SWR.
Doing then research to prepare the interview I found out about all the industrial actions happening lately and the changes in the roles of guards, which made me quite worried.
For anyone working for the company, what do you guys think are the prospects of the role for the future?
Am I maybe worrying too much?
The position I applied for would be in Waterloo.
Have a great weekend!
 
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Stigy

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6 Nov 2009
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4,964
You are overthinking it. Apply. Knock yourself out. Guards will be around in one form or another for the foreseeable. Try not to listen to the negativity.
 

magicmcone

Member
Joined
25 Jan 2020
Messages
19
Location
London
Great to hear, thank you! So depressing to read all the negativity after putting all the effort in.
Any advices for the interview?
Thanks again
 

Stigy

Established Member
Joined
6 Nov 2009
Messages
4,964
Great to hear, thank you! So depressing to read all the negativity after putting all the effort in.
Any advices for the interview?
Thanks again
It’ll be a competency based interview, so things like “Give an example of when you’ve delivered exceptional customer service”, or, “Give an example of when you’ve had to follow rules or regulations”. They will also no doubt want to ask you what you know about them as a company, so research them and show you know that Mark Hopwood is their interim MD and they ferry 400,000 customers a day to Waterloo in the peak etc etc.

Use the STAR method (google this or search the forums is probably best for that, as there’s loads of info on it). It’s important to remember too, that when they ask for examples, they want EXAMPLES, and not what you would do in a given scenario. So it’s worth looking at some safety experience you might have, as trivial as it may be, even non-work related (car breakdown or something?). It’s always worth “banking” some incidents in life to use in interviews, that’s what I do :).

It’s a standard interview so be yourself and try and come across as genuine as possible. Good luck with it, please let us know how it went! Also remember, you’ve done really well to get this far, so it’s something to be proud of whatever happens!
 
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magicmcone

Member
Joined
25 Jan 2020
Messages
19
Location
London
Wow!! Amazing!!
Thank you very, very much for all the guidance and encouragement.It really means a lot and I could never expect so much.
Hope I can make it useful to pass the last hurdle!
 
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