Prodigy
Member
- Joined
- 30 May 2011
- Messages
- 232
My only frustration when stuff like this happens (aside from the fact that the weather in this country is absolutely garbage) is the fact that there's no staff anywhere to be seen from TOCs on station concourses.
I got stuck at Manchester Victoria at around 2315, was planning to get the 2332 from Victoria to Mossley, after my initial plan to connect at Sheffield (from Loughborough) to Wakefield Kirkgate onto Mossley was scuppered when I missed the connection at Sheffield (train left as my train from Loughborough was coming in.
This wouldn't have made much difference anyway as the train from Wakefield towards Mossley was cancelled. But when I got to Victoria, I was clueless as what to do as the 2332 was cancelled.
The only visible staff were travelsafe officers who I felt bad for to be honest as they were taking abuse from frustrated people and it's obviously not in their job description to provide alternative travel options etc.
Someone visible from TPE to let those wanting to travel would have been nice, but of course no one was anywhere to be seen and I had to fork out £35 for a taxi home.
As someone who has autism these situations are overwhelming for me and not easy to deal with. No mentions of replacement transport anywhere and of course their phone line was closed.
I got stuck at Manchester Victoria at around 2315, was planning to get the 2332 from Victoria to Mossley, after my initial plan to connect at Sheffield (from Loughborough) to Wakefield Kirkgate onto Mossley was scuppered when I missed the connection at Sheffield (train left as my train from Loughborough was coming in.
This wouldn't have made much difference anyway as the train from Wakefield towards Mossley was cancelled. But when I got to Victoria, I was clueless as what to do as the 2332 was cancelled.
The only visible staff were travelsafe officers who I felt bad for to be honest as they were taking abuse from frustrated people and it's obviously not in their job description to provide alternative travel options etc.
Someone visible from TPE to let those wanting to travel would have been nice, but of course no one was anywhere to be seen and I had to fork out £35 for a taxi home.
As someone who has autism these situations are overwhelming for me and not easy to deal with. No mentions of replacement transport anywhere and of course their phone line was closed.


