Stops omitted on Exeter - Waterloo service today

[Geswedey]

However if you are motivated by your job, and believe what you do makes a difference, then you might just carry on working as above.

And if a phone does not get answered it could potentially make recovery of the service harder.

 

[Falcon1200]

If that means phones go un anwsered tough.

Including emergency calls?

However if you are motivated by your job, and believe what you do makes a difference, then you might just carry on working as above.

Walking away from the desk at a busy, or indeed any, time knowing that your phone will keep ringing and someone, ie a colleague already dealing with their own incidents, will have to answer and deal with it is not easy.

 

[Judith hambly]

yes tough its the only way management will sort out the problem of meal relief. all the platform staff signalman admin staff and traincrew get it so why not the hardest work staff in control. in most controls where there is lots of staff, others will cover if theres no meal relief and will answer emergency calls but may let the phone ring if they are dealing with another thing.

i see in a lot of ticket offices now staff are taking a break on an 8 hour shift by just shutting the office for a break.

going back 25 years when we had train crew supervisors at every depot and we dealt with staff locally we were rostered 12 hour day shifts at weekend ends. i was against it from the start so i always shut the office for 30 min at lunch time when no one was due to book on. i then rang the incident control centre and told them im off for 30 min. .odd things did happen but never heard a word from managers as they know what they were doing was ileagal and still is

 

[Wychwood93]

It 18:06 was running about 3 minutes late at Andover, and got to Waterloo at 19:19 which is exactly 30 mins later than the scheduled 18:49 arrival of the train that ran fast


I suspect the controllers do not have to suffer a delay of 15-20 minutes for a toilet. There are obvious consequences when decisions like this are taken, but sometimes the inconvenience to passengers (pun intended) is long way down the priorities.

Looks like passengers waiting at Honiton for the 1L60 had to swap platforms too. I do not know why it was 10 minutes late departing its start point in Exeter

The late start was due to a 50 late inward working -

Realtime Trains | 1L29 1120 London Waterloo to Exeter St Davids | 04/12/2025

Real-time train running information for 1L29 1120 departure from London Waterloo to Exeter St Davids on 04/12/2025. From Realtime Trains, an independent source of train running info for Great Britain.

www.realtimetrains.co.uk

In to platform 1 at 15.32 and out again 3 and a half minutes later as the 1L60!

 

[Ian Hardy]

Just because the train might have a 27 minute turnaround, it doesn’t mean the crew do. Their next working will potentially be taking up a platform at Waterloo waiting for them, as a result transferring delays to other routes and even more passengers.

Good point, I hadn't considered that.

 

[Nippy]

yes tough its the only way management will sort out the problem of meal relief. all the platform staff signalman admin staff and traincrew get it so why not the hardest work staff in control. in most controls where there is lots of staff, others will cover if theres no meal relief and will answer emergency calls but may let the phone ring if they are dealing with another thing.

Not all signallers have a designated break, not all Shift Signaller Managers have a designated break. (They may have a ‘naturally occurring break’) but the other day I didn’t really get one of those and tried to eat my tea while managing two very disruptive incidents that predictably started just as I sat down with it.