Hi There,
This is my fist forum on the website.
Today my son received a £20 fine for the reason " 00 No ticket" (Invalid ticket detail: Buzzfare Ticket) travelling from Newcastle Central station to Gateshead Station.
He travelled to Newcastle by a bus and purchased an all day ticket for £4.65. However he has a pop card as he is 14 but forgot to take it with him. On the way back he got the metro with his friends. However he thought that an adult all day ticket would work on a metro like the Pop under 16 card does.
So at the stop he got off they were checking tickets he gave them the ticket and they gave him the fine. However his friend whom had bought the same ticket and had lost it on the metro did not received the fine, he only received a yellow card (caution) from the ticket collector.
After he found out his friend only got a caution he asked the collectors why he received a caution and he got a fine, there response was that my son was travling by an adults ticket when hes a child (But he cant get child tickets as he looks older that he is)
So should i appeal and if so how can I
Thank You
This is my fist forum on the website.
Today my son received a £20 fine for the reason " 00 No ticket" (Invalid ticket detail: Buzzfare Ticket) travelling from Newcastle Central station to Gateshead Station.
He travelled to Newcastle by a bus and purchased an all day ticket for £4.65. However he has a pop card as he is 14 but forgot to take it with him. On the way back he got the metro with his friends. However he thought that an adult all day ticket would work on a metro like the Pop under 16 card does.
So at the stop he got off they were checking tickets he gave them the ticket and they gave him the fine. However his friend whom had bought the same ticket and had lost it on the metro did not received the fine, he only received a yellow card (caution) from the ticket collector.
After he found out his friend only got a caution he asked the collectors why he received a caution and he got a fine, there response was that my son was travling by an adults ticket when hes a child (But he cant get child tickets as he looks older that he is)
So should i appeal and if so how can I
Thank You