SE Prosecution Settlement

[BigSmoke]

Hi all,

I have received an out of court settlement offer from Southeastern just days after my first letter offering my explanation was received. Note I had not posted my response to the original letter, hence it can be assumed SE have decided on their own accord to offer a settlement.

My question stems from the fact they state “there are 15 journeys totalling £60 after reviewing electronic data”, yet they have added on “costs of £265 involved with the case that needs to be paid”. Does anyone have any thoughts on where this figure may have derived from? I have seen figures of around £150 on these forums - but never a case costs totalling this amount.

To note the only costs I can imagine would be:
- standard admin costs
- costs of revenue protection ‘sting’
- costs of reviewing electronic data


I have purposely divulged limited information here, but thank you for your time all and musings.

 

[Titfield]

You need to provide more information if we are to try and assist you.

Do you mean that they have offered a settlement based on £60 + £265 = £325?(sum requested).

15 journeys totalling £60 = £4 per journey seems to be a very small sum indeed for fares avoided.

Were those 15 journeys all booked through the same retailer / direct with the TOC or were they through a number of retailers?

£265 does seem very high (and £60 very low) which makes me wonder if the calculation they have used is correct.

 

[BigSmoke]

You need to provide more information if we are to try and assist you.

Do you mean that they have offered a settlement based on £60 + £265 = £325?(sum requested).

15 journeys totalling £60 = £4 per journey seems to be a very small sum indeed for fares avoided.

Were those 15 journeys all booked through the same retailer / direct with the TOC or were they through a number of retailers?

£265 does seem very high (and £60 very low) which makes me wonder if the calculation they have used is correct.

Yes that is correct £60 + £265 = £325

I made four return journeys across a week - each return journey involved four legs. Hence the first and last would’ve cost about £1.50.

All purchased through online retailer with same TOC.

I am just looking for answers to how that £265 is devised.

 

[skyhigh]

I am just looking for answers to how that £265 is devised.

We can't answer exactly how they determine their costs. You could always ask the company, but I would be very surprised if they would negotiate on their costs if you didn't agree with them. So if you accept you were in the wrong I would just pay up and make sure you don't come to their attention again.

 

[BigSmoke]

We can't answer exactly how they determine their costs. You could always ask the company, but I would be very surprised if they would negotiate on their costs if you didn't agree with them. So if you accept you were in the wrong I would just pay up and make sure you don't come to their attention again.

I think you’re right - thank you.

 

[Gloster]

Yes that is correct £60 + £265 = £325

I made four return journeys across a week - each return journey involved four legs. Hence the first and fourth legs would’ve cost about £1.50. The journey sum does make sense to me as they appear to have applied off-peak pricing where appropriate too.

All purchased through online retailer with same TOC.

I am just looking for answers to how that £265 is devised.

Just for clarity. Is the £60 for the tickets your calculation or theirs and, if it is the former, how did you calculate it?