Rover ticket

[Unstoppable]

I have purchased a rover ticket. I was informed the clerk couldn't find 26 - 30 so issued it as a 16 - 25 railcard discount. Will there be any questions asked on board trains or at stations?

 

[Nova1]

Probably yes, as it won’t be valid without the relevant accompanying railcard. You’d be left open to a penalty fare or prosecution.

A bit silly of the ticket office to issue you a ticket that won’t be valid.

 

[Unstoppable]

The 2 railcards are the exact same price and they offer the exact same discount. He said they both come under the young person category

 

[Djgr]

The 2 railcards are the exact same price and they offer the exact same discount. He said they both come under the young person category

Sounds nonsense. I'm sure we can find examples of TOCs fining customers for buying a ticket that doesn't match their railcard even it was the same fare

 

[hooverboy]

The 2 railcards are the exact same price and they offer the exact same discount. He said they both come under the young person category

they may be exactly the same price but you need to be very very careful in terms of the ticket "code",otherwise you will end up in a lot of trouble.
At the very least you need to keep your receipt from the ticket,and keep it with your railcard.

That way ,if questioned,you might be able to explain away that it was a clerical error on the part of the issuing office.A really pedantic RPO could give you a hard time inferring fare evasion if you don't have supporting evidence to back up your claim

 

[Nova1]

Sounds nonsense. I'm sure we can find examples of TOCs fining customers for buying a ticket that doesn't match their railcard even it was the same fare

and again, it doesn't really matter if they are basically the same railcard offering the same discount.

if your ticket says *with xx railcard", and you do not hold that railcard, the ticket is not valid, simple as. A guard might see some sense in it. I doubt a RPI would...

 

[Unstoppable]

Sounds nonsense. I'm sure we can find examples of TOCs fining customers for buying a ticket that doesn't match their railcard even it was the same fare

I have proof of purchase. Sounds ludicrous staff could potentially be so close minded that they would fine someone for no outstanding balance. As a customer I see little I can do considering I was issued it by a member of staff who is meant to know his job and products

 

[Wolfie]

I have proof of purchase. Sounds ludicrous staff could potentially be so close minded that they would fine someone for no outstanding balance. As a customer I see little I can do considering I was issued it by a member of staff who is meant to know his job and products

Perhaps worth contacting the TOCs customer service department. If they put it in writing that there is no problem that would be very useful in the event that you subsequently have any issues.

Sadly people have been penalty fared or worse for not getting a zero-cost excess....

 

[Unstoppable]

I have an update. I went to another station nearby. The lady told me it definitely isn't on her system. She has wrote on the back of my 7 day rover ticket that the railcard discount isn't on the system and that it is valid along with a number/code for the station. Will this be enough to satisfy any jobsworths?

 

[XAM2175]

It should be remembered that when the 26-30 Railcard was first introduced it took a while to be appear in all the relevant systems, and the official guidance from RDG was to issue tickets using the 16-25 discount where a 26-30 was valid but couldn't be sold. I suspect that the seller here has had that fact in mind.

 

[Unstoppable]

It should be remembered that when the 26-30 Railcard was first introduced it took a while to be appear in all the relevant systems, and the official guidance from RDG was to issue tickets using the 16-25 discount where a 26-30 was valid but couldn't be sold. I suspect that the seller here has had that fact in mind.

Thanks for the reply. With the ticket endorsed on the back stating it is an error with the system. Do you think I will have any problems?

 

[HSP 2]

I have purchased a rover ticket. I was informed the clerk couldn't find 26 - 30 so issued it as a 16 - 25 railcard discount. Will there be any questions asked on board trains or at stations?

What is the rover that you purchased as some rovers and rangers do not have a railcard discount.

 

[XAM2175]

Thanks for the reply. With the ticket endorsed on the back stating it is an error with the system. Do you think I will have any problems?

The endorsement is about the best possible protection you can get, but unfortunately it's never possible to rule out 100% of all potential bother.

Are you certain that the 26-30 discount is valid for this particular rover? There are a couple of operators who don't accept 26-30 Railcards even though they do accept the 16-25s, but off the the top of my head I can't remember if any rovers are caught up in that.

 

[Haywain]

Thanks for the reply. With the ticket endorsed on the back stating it is an error with the system. Do you think I will have any problems?

Which rover ticket is it?

 

[Watershed]

I have an update. I went to another station nearby. The lady told me it definitely isn't on her system. She has wrote on the back of my 7 day rover ticket that the railcard discount isn't on the system and that it is valid along with a number/code for the station. Will this be enough to satisfy any jobsworths?

In principle, you can't use a 16-25 Railcard discounted ticket with a 26-30 Railcard. The reason for this is that there may be an intentional difference in the availability of the discount (as is, for example, the case on the Caledonian Sleeper or some of the ferries to get to the Isle of Wight).

However, with that endorsement on the back of the ticket you have clear evidence of permission to travel with an (otherwise) invalid ticket. Therefore I would not expect any issues, and certainly you can prove you are 100% in the right if any member of staff should take umbrage to it.

Although verbal permission is legally just as valid as written permission, I would always recommend getting any permission in writing so that its existence cannot be disputed.

 

[stevetay3]

In principle, you can't use a 16-25 Railcard discounted ticket with a 26-30 Railcard. The reason for this is that there may be an intentional difference in the availability of the discount (as is, for example, the case on the Caledonian Sleeper or some of the ferries to get to the Isle of Wight).

However, with that endorsement on the back of the ticket you have clear evidence of permission to travel with an (otherwise) invalid ticket. Therefore I would not expect any issues, and certainly you can prove you are 100% in the right if any member of staff should take umbrage to it.

Although verbal permission is legally just as valid as written permission, I would always recommend getting any permission in writing so that its existence cannot be disputed.

Agree 100% some of them make up there own rules.

 

[Unstoppable]

I have both an endorsement and now a written email from the TOC allowing travel stating it was in error and no fault of my own. Thanks guys for the advice

 

[AlterEgo]

Which rover ticket was it?

 

[Unstoppable]

Which rover ticket was it?

All Line Rover 7 days Standard Class

 

[MikeWh]

All Line Rover 7 days Standard Class

I can see why you might be concerned with that. Fortunately you can add this page on NRE as proof that it is valid with a 26-30 Railcard.

 

[Mcr Warrior]

Which rover ticket was it?

All Line Rover 7 days Standard Class

Have they been re-monikered as "Freedom of Britain" 7 day tickets? See BR Fares link below...

Purchase flexible walk-up fares for any British train journey

Purchase flexible single/return tickets & Travelcards – in 3 clicks. Full details of all British rail fares shown, with built-in Season Ticket Calculator.

www.brfares.com

 

[AlterEgo]

Have they been re-monikered as "Freedom of Britain" 7 day tickets? See BR Fares link below...

Purchase flexible walk-up fares for any British train journey

Purchase flexible single/return tickets & Travelcards – in 3 clicks. Full details of all British rail fares shown, with built-in Season Ticket Calculator.

www.brfares.com

I noticed this recently; perhaps there was an error during the change rendering some systems unable to print the 26-30 discount.

 

[Unstoppable]

I have been told to show this email from SR if there are any issues. Staff names nd irrelevant details removed

 

[scrapy]

It should be remembered that when the 26-30 Railcard was first introduced it took a while to be appear in all the relevant systems, and the official guidance from RDG was to issue tickets using the 16-25 discount where a 26-30 was valid but couldn't be sold. I suspect that the seller here has had that fact in mind.

Has this guidance ever been withdrawn?

 

[CyrusWuff]

Have they been re-monikered as "Freedom of Britain" 7 day tickets? See BR Fares link below...

Purchase flexible walk-up fares for any British train journey

Purchase flexible single/return tickets & Travelcards – in 3 clicks. Full details of all British rail fares shown, with built-in Season Ticket Calculator.

www.brfares.com

Freedom of Britain was a fudge introduced in the early 2000s to make them easier to issue on APTIS. It enabled you to find them using the keyboard rather than having to swipe a barcode. Quite why they didn't just add "All Line Rover 7|14 day" as destinations I have no idea.

 

[Starmill]

Has this guidance ever been withdrawn?

It was originally a term in the railcard conditions, and displayed in the digital railcard itself, which it appears no longer to be. The 'guidance' may still be current however.