ah-media
Member
Just wanted to add something about the working in supermarkets etc...
I work for a call centre in the City (not a million miles from the guys at Trafficlink) and I have recruited people for telesales and customer service agents for the last few years.
So many people get rejected because they simply have no customer expereince. The odd one or two are bright, inteligent and able to speak more than 4 words without grunting ... But because they've no expereince of being put under pressure by customers, they don't get passed the first interview.
Supermarkets are great training grounds. You get used to the sweet old granny that turns into the thing from Alien when her bottle of milk goes crashing off the checkout onto the floor. It seems really bizzare training for someone that wants to work on the railway, but being able to deal with the irate customers, customers who are drunk etc are exactly the kind of people you will get at any railway station.
I would agree with the previous posts - staying at college is the best option. can you not get a course transfer to something you'd rather be doing ?
From what I've seen of your posts, Giz, you are well liked and respected on here and I'm sure there are people who would be willing to help you with your course as much as they can to get you over the worst of it.
Hope this helps
A.
I work for a call centre in the City (not a million miles from the guys at Trafficlink) and I have recruited people for telesales and customer service agents for the last few years.
So many people get rejected because they simply have no customer expereince. The odd one or two are bright, inteligent and able to speak more than 4 words without grunting ... But because they've no expereince of being put under pressure by customers, they don't get passed the first interview.
Supermarkets are great training grounds. You get used to the sweet old granny that turns into the thing from Alien when her bottle of milk goes crashing off the checkout onto the floor. It seems really bizzare training for someone that wants to work on the railway, but being able to deal with the irate customers, customers who are drunk etc are exactly the kind of people you will get at any railway station.
I would agree with the previous posts - staying at college is the best option. can you not get a course transfer to something you'd rather be doing ?
From what I've seen of your posts, Giz, you are well liked and respected on here and I'm sure there are people who would be willing to help you with your course as much as they can to get you over the worst of it.
Hope this helps
A.
