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Pullman Dining - weekends?

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LateThanNever

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The vast majority of weekend travellers, both in first and standard class, are on advance tix. Many of these people have paid a very low price for their journey, including many of those in first class. In addition, services can become very busy, again in both classes of accomodation. That isn't a good background against which to offer a premium dining service; the space is better used go accomodate passengers and is hardly the relaxed environment one would expect for such a dining experience, and most of the passengers are unlikely to want to spend significant sums on a 'posh' meal.

The current arrangement works pretty well.

The alternative possibility (and one that I have followed) is that if you've got a bargain fare then there is more in the budget available to spend on posh food!
If the services are crowded then there is in fact a potentially bigger market for food of all sorts. There is likely to be greater revenue from food than a weekend first!
 
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BestWestern

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There is profit in operating a licensed buffet, selling beers and packaged foods at substantial mark ups. That offering sits well on busy trains packed with people looking for as cheap a journey as possible. The high end dining experience does not fit at all well into the picture, for reasons both of logistics - people paying vast sums for a posh meal want to enjoy it in a calm, relatively luxurious setting, not crammed amongst hoardes of weekend leisure travellers and positioned spitting distance from a crowded, noisy buffet - and demographic; that is to say a trainload of leisure travellers just wanting to get from A to B are far more interested in a bag of crisps and a sarnie than a 30 quid plate of rump steak! I accept your argument that cheap tix certainly leaves more wedge to spend on a decent meal, but again would have to argue that most of the punters are highly unlikely to purchase that meal on the train. There's far more profit in banging out cheap first class upgrades and adjusting the catering provision accordigly!
 

infobleep

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Do they sell more cheaper tickets at weekends compared to Monday to Friday?

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BestWestern

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You have an almost entirely leisure market at the weekends, unlike the weekdays which are dominated by the two rush hour flows. First class in particular sees very few business travellers or full fare tickets being used, for obvious reasons (weekend first). Most first class tickets (not upgrades from standard) are advance purchase, as are a great many in standard class. A very different market.

Another thing to bear in mind - a quick run through the posh end doing weekend upgrades can easily raise two or three hundred quid on a busy train. That's minimum effort, cash in the bank - give em a seat that's already there, feed em tea and biscuits that are already on board, etc. There will be one hostie behind the buffet, punters bring their tickets up and ask for their complimentaries. If you do a proper catering job, you need a chef and an assisting host, on top of the first host doing the buffet. Even if you still do the cheap upgrades, those two extra staff members have already wiped out your profit, and some. You are now running at an overall loss, and solely reliant on selling meals to recoup it. Having the space to seat your diners means less space for your upgraders, so possibly turning some away. You may have a queue of diners down the the train, but where will you put them all? Or do you scrap the cheap upgrades altogether and hope and prey you can churn out enough meals to make the same money? But then who will pay full price for first class; remember that your business travellers aren't there today?! You'll need the full weekday offering, that's another host to take the trolley through, and another dent in the takings. And so on. It really is a better bet simply to do cheap upgrades and fill the seats!
 
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rover1

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Spot on - train catering loses vast amounts of money across the world. Weekdays it's possible for premium ticketholders, weekends impossible from a commercial perspective.
 

infobleep

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Is that because the catering cannot complete with the prices shops are able to charge? Shops can buy in bulk but train companies can't buy that much to keep the prices they pay lower.

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BestWestern

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infobleep:1763881 said:
Is that because the catering cannot complete with the prices shops are able to charge? Shops can buy in bulk but train companies can't buy that much to keep the prices they pay lower.

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Partly, yes. It also costs substantially more in staffing.
 

Sleepy

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I think FGW have got it about right at weekends by providing Travelling Chef service, the option is then open to whole train of something more substantial than sandwiches /crisps for IMO a reasonable price. I am unsure if many Sunday trains are covered without checking the timetable however !
 
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infobleep

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I've used the travelling chef during the week and would be more inclined to buy something from them than an on board shop or travelling trolley.

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Be3G

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I think FGW have got it about right at weekends by providing Travelling Chef service, the option is then open to whole train of something more substantial than sandwiches /crisps for IMO a reasonable price. I am unsure if many Sunday trains are covered without checking the timetable however !

There aren't any FGW Travelling Chefs on Sundays, annoyingly. I once had to catch the first train from Hayle to London on a Sunday in March – i.e. not tourist season, so the town was pretty dead at that time. I'd have loved a decent healthy breakfast, but instead I had to make do with one of those vile instant porridge pots. The train wasn't exactly empty, and being a six-hour journey I'm sure a Travelling Chef would have gained some business that day.

(As an aside, I think that journey was the prettiest I'd ever seen Cornwall, trundling slowly through the county on a beautiful, crisp, spring morning. Alas my reason for having been there was less pleasant.)
 

philjo

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A quick query - Is there usually space available in the restaurant on the lunchtime services towards Paddington and Am I correct in thinking that I can't reserve the restaurant on these 2 services in advance? I will be travelling from Exeter on a Thursday in May but I might do a earlier trip to join the train at Newton Abbott if that improves my chances of a seat in the restaurant (& also so I can have a look at Dawlish..)
THe 1st train (13:04 from Exeter) comes from Penznance but the second (13:59) starts at Plymouth - I assume the latter would have more room (& is later so may ay be outside of the main lunch period)
any advantages in having a 1st advance ticket instead the std class super odd-peak single (the latter would allow me to wait for the 2nd train if the 1st one is already full)
 

jimm

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A quick query - Is there usually space available in the restaurant on the lunchtime services towards Paddington and Am I correct in thinking that I can't reserve the restaurant on these 2 services in advance? I will be travelling from Exeter on a Thursday in May but I might do a earlier trip to join the train at Newton Abbott if that improves my chances of a seat in the restaurant (& also so I can have a look at Dawlish..)
THe 1st train (13:04 from Exeter) comes from Penznance but the second (13:59) starts at Plymouth - I assume the latter would have more room (& is later so may ay be outside of the main lunch period)
any advantages in having a 1st advance ticket instead the std class super odd-peak single (the latter would allow me to wait for the 2nd train if the 1st one is already full)

Yes, there is usually space on both the eastbound lunch services.

No, you can't reserve - this only applies for first class ticket-holders on the busy evening services out of Paddington.

You will find discussion of the number of lunchtime diners within this FGW Coffeeshop thread http://www.firstgreatwestern.info/coffeeshop/index.php?topic=5508.0
 

bnm

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There have been two occasions within the past month where I have dined on an Up Pullman service and the restaurant has been full.
 
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