So, did the man in the video have a ticket to be in the Compulsory Ticket Area? I thought having good personable skills was a key part of the role of a Station Manager? The Manager could have said "Good afternoon sir, can I check your ticket please?" and then dealt with the matter accordingly. Instead, he seems to assume the man has no ticket without asking. His whole tone is foul and not a way to speak to a potential customer. Would the man have approached and spoken to the young chap in this way had he been a burly 6 foot 5 body builder? I highly doubt so. There is a word for people who choose to start with those they believe won't defend themselves, I shan't say it here. The photography rules as I understand it, are that if you are passing through the station to make a connection, you can video within reason at your will. If you are there to visit the station solely to photograph, you must obtain permission from a member of staff first. It does seem from the way the video is edited that the gentleman who was told off was just passing through, but we don't know the full story and I do stress this here. The Manager seems to hold a great disdain for enthusiasts, which is a shame as there are plenty of sectors that don't attract enthusiast attention, so to choose one of the few that does and be so aggravated by it, is unfortunate.
