Old Refund Advice

[Tyloc]

Hi guys! I’ve been looking through my train journey history and have noticed a very small number of refunds from pre-pandemic. I have no recollection of these refunds given how long ago they were, I’ve no idea of the circumstances behind them, if the tickets were scanned or the exact dates of the refund given how long ago they were. How likely is it do you think I will be asked about this and what would the procedure be if I am contacted?

 

[jfollows]

Very unlikely.
Your posting here might imply that you’ve got a reason to be concerned, but even if so I can’t see why you might be contacted, and if there were a negative reason my advice would simply be to avoid doing it again in future.
If you were to be contacted you’d say the same as in your post above anyway - too long ago to remember the details.

 

[AlterEgo]

It seems like an odd thing to be worried about if you’ve never committed any refund fraud. I never think about my refund history.

 

[SouthernOne]

It seems to me you might have something to hide. I would suggest closing your account and opening a new account with a new provider.

 

[Hadders]

It seems to me you might have something to hide. I would suggest closing your account and opening a new account with a new provider.

Closing an account does not make the historical data disappear.

If we're talking about something pre-pandemic (i.e. pretty much five years ago) then I doubt anything is going to come of it now, unless there's also been more recent suspicious activity on the account.

You cannot change what's happened in the past but I would make sure all transactions in future are strictly in accourance with the correct rules/law etc.