This is the rail industry in microcosm: instead of removing the obstruction quickly, they're finding reasons why it can't be done. Throwing in the towel seems to be the default reaction to even the most trivial challenge now.
If this had happened in Switzerland - which, of course, it couldn't have - it would have been removed within an hour. But the work ethic and pride in one's job is far higher on their rail network than ours.
I take it Switzerland don't have luggage / mail vehicles at all on platforms or do they all have platform edge doors to prevent this accident or do Swiss staff never have medical episodes when using such vehicles? Of course it could happen.
We all have a work ethic and pride and that is why it was not removed quickly.
Pride is causing minimal delay to passengers - it would have required a line block and probably an electrcal isolation affecting more platforms and resultant delays. Pride is also about doing a task proffesionaly and safely.
Work ethic - so jump down and retrieve it immediately. Thats a dead weight and a vehicle at an unstable angle. The potential for serious injury retrieving that by "handballing" it back on the platform is very high. So easy to hurt your back, slip a disk the list goes on.
Remove it in the small hours with a road rail vehicle doing the work with a properly thought out plan.
