Northern "delay repay" rovers after Arriva takeover.

[lyndhurst25]

I have one of Northern's "delay repay" one-day rovers that is dated to expire in July 2016. Has anyone seen anything official as to whether or not these tickets can still be used after Arriva take over the franchise at the beginning of next month? Thanks.

 

[northwichcat]

Someone posted in another thread that they emailed Northern with that query and told they would be accepted on Northern services until the expiry date despite the change of operator.

 

[Harpers Tate]

This was the reply I got from "new Northern" (arriva)

"Thank you for your email, I am pleased to tell you that we will be honouring all complimentary tickets until the valid to date.

If you have any further questions please do not hesitate to contact me.

Kind regards"

 

[lyndhurst25]

Thanks. That is good news. No rush to use it then. Especially with the added validity once new Northern take over the former TPE services to Blackpool, Barrow and Windermere on April 1st 2016.

 

[Central Trains]

Will they be valid on any route/services that were previously not operated Northern?

 

[lyndhurst25]

Will they be valid on any route/services that were previously not operated Northern?

In practice I imagine that there would be no problems. I can't envisage any guards wanting to get into any arguments about "new" Northern and "old" Northern being separate legal entities that just happen to have the same name, or that this Northern service used to be a TransPennine service in the past so that doesn't count!

 

[gray1404]

I personally would say that the tickets are most likely to be honored on all Arriva Rail North routes (including the new routes). I could imagine problems if you were on another TOC that has taken routes from Northern however.

 

[lyndhurst25]

I personally would say that the tickets are most likely to be honored on all Arriva Rail North routes (including the new routes). I could imagine problems if you were on another TOC that has taken routes from Northern however.

AFAIK the only route that Northern is losing is the Barton on Humber branch, but that isn't happening until October 2017.

 

[gray1404]

I've every intent on using one of these vouchers on the routes that they gain

 

[Harpers Tate]

It seems to me that, if one has one of these tickets, and if one decides to trip out with it on any date beginning yesterday and until its stated expiry, then at this moment in time (and going forwards, presumably) there is no official source of information - no map or anything else - that would define the validity as it existed before 1/4; only current route maps (which do include Windermere). So, how could a passenger be expected to know IF this route were to be excluded? I doubt that it practically could be.

 

[gray1404]

I would take the view that as it was issued under the Northern franchise then it would be valid on anything operated now by Arriva Rail North.

Question: Are Arriva Rail North operating the Windermere services already?

 

[northwichcat]

I would take the view that as it was issued under the Northern franchise then it would be valid on anything operated now by Arriva Rail North.

Question: Are Arriva Rail North operating the Windermere services already?

Technically yes. Although you could well get a TPE train with a TPE crew.

 

[gray1404]

What do you mean?

 

[hairyhandedfool]

Although the route has transferred to ARN, the trains used may technically still be leased to TPE and the crew may still be employed by them until new rosters/links are drawn up.